Customer Advocate: Vehicle Home Delivery Pro

Carvana; Yaphank (NY); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health & Wellness premiums paid by the

13 days PTO (first year)

Tuition reimbursement

Employee Stock Purchase Plan

Job summary

Carvana is seeking Customer Advocates in New York to deliver happiness during the car-buying journey. You will handle vehicle deliveries, assist customers, and maintain accurate paperwork while following safety standards.

Role requires 2+ years in customer-facing roles and ability to perform physically demanding tasks. Competitive hourly pay with growth opportunities, 401(k) with matching, and robust benefits are offered.

Qualifications

• At least 2 years of customer-facing experience.
• Notary in your jurisdiction within 90 days (sponsored by Carvana).
• Must obtain state-specific licenses (e.g., Chauffeur/Vehicle Verifier/Salesperson) within required timelines.

Responsibilities

• Deliver vehicles to customers' doors using car haulers; training provided.
• Load/unload vehicles onto haulers and inspect vehicle safety.
• Complete customer paperwork and log notes in the tracking system.
• Maintain safe driving and clean driving record per Carvana policy.

Skills

Customer-facing experience

English literacy

Physical abilities

Job description

Carvana is seeking Customer Advocates in New York to deliver happiness during the car-buying journey. You will handle vehicle deliveries, assist customers, and maintain accurate paperwork while following safety standards.

Role requires 2+ years in customer-facing roles and ability to perform physically demanding tasks. Competitive hourly pay with growth opportunities, 401(k) with matching, and robust benefits are offered.