Customer Advocate & Vehicle Delivery Specialist

Carvana; New Jersey; Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) match

Health insurance

PTO 13 days first year

Performance-based pay growth

Dental & Vision

Employee stock/equity option

Job summary

Carvana is seeking enthusiastic Customer Advocates in New Jersey to deliver happiness in the car-buying process. You will drive our car haulers, load and unload vehicles, and complete customer paperwork while maintaining safety and a clean driving record.

Starting pay is $22/hr with growth opportunities to $25/hr based on performance. The shift options run 7am–5pm, 9am–7pm, or 11am–9pm, with rotating days off. We offer a strong benefits package including 401(k) matching and health coverage.

Qualifications

• Must have at least 2 years of customer-facing experience.
• Ability to read, write, and speak English.
• Willingness to perform physically demanding tasks.
• Available to work 7 days a week with rotating days off.
• Excellent communication and teamwork.

Responsibilities

• Deliver vehicles straight to customers' doors with our car haulers.
• Load/unload vehicles onto the hauler and inspect for safety.
• Complete customer paperwork and update tracking system.
• Maintain a clean driving record and follow safety policies.

Skills

Customer-facing experience

English proficiency

Team player

Job description

Carvana is seeking enthusiastic Customer Advocates in New Jersey to deliver happiness in the car-buying process. You will drive our car haulers, load and unload vehicles, and complete customer paperwork while maintaining safety and a clean driving record.

Starting pay is $22/hr with growth opportunities to $25/hr based on performance. The shift options run 7am–5pm, 9am–7pm, or 11am–9pm, with rotating days off. We offer a strong benefits package including 401(k) matching and health coverage.