Customer Advocate & Sign Center Liaison

FASTSIGNS #63301; Ventura (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Competitive pay

Weekday schedule

Direct access to leadership

Project exposure

Job summary

FASTSIGNS #63301 seeks a friendly Customer Service Representative to act as the face of our center, assisting local business owners in turning visual ideas into finished signs. You will engage with customers in person, by email, and by phone, ensuring accurate details and timely fulfillment.

The role emphasizes strong listening, relationship-building, and teamwork. A high school diploma and 2–3 years retail or counter sales experience are preferred.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn, and can build relationships.
• Great listening and organizational skills.

Responsibilities

• Act as the face of the center to customers.
• Assist customers in person, via email, and by phone.
• Collaborate in team meetings and with ownership/decision makers.
• Help bring customer visual ideas to life with signage.

Skills

Customer service

Retail experience

Communication skills

Relationship building

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

FASTSIGNS #63301 seeks a friendly Customer Service Representative to act as the face of our center, assisting local business owners in turning visual ideas into finished signs. You will engage with customers in person, by email, and by phone, ensuring accurate details and timely fulfillment.

The role emphasizes strong listening, relationship-building, and teamwork. A high school diploma and 2–3 years retail or counter sales experience are preferred.