Customer Advocacy Intern: AI-Driven Storytelling & Growth

Cribl; San Francisco (CA); On-site; USD 34,440 - 41,328; Part time

Job summary

Cribl, the AI-era telemetry platform, is seeking a Customer Advocacy Internship to gain hands-on experience shaping customer proof and content workflows. This 12-week program runs 35 hours per week and offers guidance across marketing, content operations, and AI workflow design.

You will organize and enrich customer stories, build AI-ready content, and collaborate with GTM teams to scale customer-led storytelling and advocacy programs.

Qualifications

• BA or BS degree from an accredited college or university (graduated in 2026), ideally in marketing, communications, or similar.
• Strong attention to detail and an instinct for organizing content, systems, and workflows.
• Excellent written communication skills and an interest in storytelling, content strategy, or customer marketing.
• Curiosity about how customer voice influences brand, pipeline, and go-to-market success.
• Comfort working in spreadsheets, systems, and structured processes without losing sight of the bigger story.
• A collaborative, proactive approach and excitement about learning in a fast-moving environment.
• Proactive interest in leveraging AI to design and optimize workflows.

Responsibilities

• Organize and tag customer stories, quotes, and case study content so field and marketing teams can quickly find the right proof for the right moment.
• Help repurpose and build customer content into structured snippets, prompts, templates, and other formats that are easier to use in AI and LLM-driven workflows.
• Clean up and enrich customer reference data in Salesforce, including referenceability status, product, industry, and use case metadata.
• Analyze key friction points in manual processes to propose and prototype AI workflows for tasks like advocate identification and case study production.
• Support customer speaker workflows for CriblCon, including tracking, coordination, and materials support.
• Document and improve workflows so GTM teams can easily request, discover, and activate customer proof in their day-to-day work.
• Partner across advocacy, marketing, and adjacent teams to help scale customer-led storytelling and advocacy programs.

Skills

Attention to detail

Written communication

Storytelling mindset

Collaboration

AI curiosity

Education

BA or BS degree in marketing/communications or related (graduated 2026)

Job description

Cribl, the AI-era telemetry platform, is seeking a Customer Advocacy Internship to gain hands-on experience shaping customer proof and content workflows. This 12-week program runs 35 hours per week and offers guidance across marketing, content operations, and AI workflow design.

You will organize and enrich customer stories, build AI-ready content, and collaborate with GTM teams to scale customer-led storytelling and advocacy programs.