Customer & Administrative Specialist

SERVPRO of Monroe/West Monroe; Monroe (LA); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401(k) with Company Matching

Paid Holidays

Stable, full-time position

Supportive, team-focused environment

Descripción de la vacante

SERVPRO of Monroe/West Monroe is seeking a Customer & Administrative Specialist to keep our customers, office, and field teams connected and moving forward. This full-time role in Monroe, LA includes on-call duties and weekly on-call pay of $100, with regular hours Monday–Friday, 8:00 AM–5:00 PM.

The ideal candidate is organized, dependable, and great with people, with 1–2 years of customer service or administrative experience.

Formación

• 1–2 years of customer service or administrative experience.
• Strong communication and organizational skills.
• Excellent attention to detail and follow-through.
• Comfortable working in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and general computer systems.

Responsabilidades

• Serve as a key point of contact for customers, vendors, and field teams
• Answer calls, respond to emails, and resolve customer concerns professionally
• Enter and maintain accurate claim, scheduling, and job information
• Coordinate schedules and keep job files and documentation up to date
• Assist with payroll administration and daily reporting
• Monitor subcontractor activity and office inventory
• Support the team with whatever needs to get done—no two days are exactly alike!

Conocimientos

Customer service

Administrative experience

Communication

Organization

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer & Administrative Specialist

Administrative Shared Full Time Monroe, Monroe, LA, US

2 days ago Requisition ID: 1172

Salary Range: $17.00 To $20.00 Hourly

NOW HIRING: Customer & Administrative Specialist

SERVPRO | Monroe, LA | Full-Time | $100 On-Call Pay

Are you organized, dependable, and great with people? Join our SERVPRO team as aCustomer & Administrative Specialist and play an important role in keeping our customers, office, and field teams connected and moving forward.

What You'll Do

• Serve as a key point of contact for customers, vendors, and field teams
• Answer calls, respond to emails, and resolve customer concerns professionally
• Enter and maintain accurate claim, scheduling, and job information
• Coordinate schedules and keep job files and documentation up to date
• Assist with payroll administration and daily reporting
• Monitor subcontractor activity and office inventory
• Support the team with whatever needs to get done—no two days are exactly alike!

What We're Looking For

• 1–2 years of customer service or administrative experience
• Strong communication and organizational skills
• Excellent attention to detail and follow-through
• Comfortable working in a fast-paced, team-oriented environment
• Proficiency with Microsoft Office and general computer systems
• Restoration, insurance, construction, or payroll experience is aplus!

Schedule: Monday–Friday, 8:00 AM–5:00 PM
On-Call: Required rotating after-hours/weekend phone coverage
On-Call Pay:$100 per week

Why Join Us?

• Paid Time Off
• 401(k) with Company Matching
• Paid Holidays
• Stable, full-time position with a growing team
• A supportive, team-focused work environment

If you're someone who takes pride in beingorganized, responsive, helpful, and dependable, we'd love to meet you!