Customer Accounts Specialist – Fast-Paced Banking Support

SGS Technologie Pvt Ltd.; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Laptop provided

Job summary

SGS Technologies seeks a dedicated call center professional to act as the liaison between branches and the home office, handling account reviews and servicing with accuracy.

The role requires attention to detail, excellent verbal and written communication, and the ability to multitask in a fast-paced banking environment. Desktop suite proficiency and 1–2 years of related experience are preferred.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of banking or customer service experience or college degree required.
• Proficient in MS Office (Outlook, Word, Excel).
• Strong communication and multitasking abilities.

Responsibilities

• Act as liaison between Branches and Home Office in a call center environment.
• Review, update, maintain, and service accounts.
• Enforce procedures to protect the Firm, FA’s, and clients.
• Assist with year-end volumes and Money Movement requests.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Job description

SGS Technologies seeks a dedicated call center professional to act as the liaison between branches and the home office, handling account reviews and servicing with accuracy.

The role requires attention to detail, excellent verbal and written communication, and the ability to multitask in a fast-paced banking environment. Desktop suite proficiency and 1–2 years of related experience are preferred.