Customer Accounts Specialist — ERP & Logistics

Assa Abloy Fenestration; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Assa Abloy Fenestration is hiring a Customer Account Representative to build strong relationships with key accounts, manage orders, and coordinate with Sales, Customer Service, and Supply Chain teams. You will handle inquiries, assist with pricing, and track order status to ensure on-time delivery.

Ideal candidates have 2–5 years in customer service within distribution/manufacturing, strong Excel skills, and familiarity with ERP systems.

Qualifications

• High School Diploma or equivalent required.
• AS degree preferred.
• Experience in distribution/manufacturing helpful but not required.

Responsibilities

• Enter orders with emphasis on accuracy and product location per customer.
• Resolve email and phone inquiries about order status, product and pricing for customers and sales.
• Expedite orders with internal departments to ensure product availability and timely shipment.

Skills

Analytical

Attention to detail

Organizational skills

Reliability

Teamwork

Flexible / Resourceful

Education

High School Diploma

AS degree

Tools

Microsoft Excel

ERP System (IFS)

Job description

Assa Abloy Fenestration is hiring a Customer Account Representative to build strong relationships with key accounts, manage orders, and coordinate with Sales, Customer Service, and Supply Chain teams. You will handle inquiries, assist with pricing, and track order status to ensure on-time delivery.

Ideal candidates have 2–5 years in customer service within distribution/manufacturing, strong Excel skills, and familiarity with ERP systems.