Customer Account Specialist — Service & Payments

Rent-A-Center; Vega Baja (PR); Hybrid; USD 15,000 - 20,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K with company match

Paid Time Off

Identity Theft Protection

Job summary

Rent-A-Center in Puerto Rico is seeking a Customer Account Representative who will help customers access high quality goods that improve their lives. You will perform meaningful work and make a real difference in our customers' lives.

You will focus on friendly service, timely deliveries, and payments collection while supporting a consistent full-time schedule and weekly pay. The role offers comprehensive benefits and opportunities to advance within a winning culture.

Qualifications

• Diploma of High School or Equivalent.
• Must be at least 18 years old.
• Valid driver's license with a good driving record.
• Ability to lift and move heavy objects.
• Strong communication and customer service skills.

Responsibilities

• Customer service and sales: provide friendly, top‑notch experiences and complete rental agreements.
• Deliveries & Pickups: safe loading/unloading and vehicle maintenance.
• Merchandising: keep the store and products clean and organized.
• Accounts: contact customers to promote timely payments and meet collection targets.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Rent-A-Center in Puerto Rico is seeking a Customer Account Representative who will help customers access high quality goods that improve their lives. You will perform meaningful work and make a real difference in our customers' lives.

You will focus on friendly service, timely deliveries, and payments collection while supporting a consistent full-time schedule and weekly pay. The role offers comprehensive benefits and opportunities to advance within a winning culture.