Customer Account Specialist — Employee Owner with Growth

Charter Next Generation, Inc.; Wisconsin; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Employee Ownership

Medical, dental, and vision insurance

Holiday Pay

Paid vacation

401(k) with company match

Performance-based bonuses

Career advancement opportunities

Job summary

Charter Next Generation, Inc. in Superior, WI is seeking a Customer Account Specialist to manage key customer relationships and drive client success. You will support internal teams, respond to inquiries by email and phone, and help ensure timely delivery of our products.

This onsite role offers ownership-friendly culture and opportunities across multiple facilities. Join a team that values integrity, collaboration, and customer focus while growing your career in a dynamic manufacturing

Qualifications

• Career experience or Bachelor's degree will be considered.
• Excellent interpersonal skills.
• Ability to relate to people at all levels of the organization including diverse cultures.
• Demonstrated skill in organizing work, setting priorities, and sound decision-making.
• Strong work and personal ethics.
• Natural relationship builder with integrity, reliability, and maturity.
• Ability to work in a fast-paced ever-changing dynamic environment.

Responsibilities

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our products according to customer needs and objectives
• Communicate clearly the progress of orders and shipments
• Schedule, track, communicate with transportation groups
• Forecast and track key account metrics
• Liaison between the customer and internal teams

Skills

Interpersonal skills

Relationship building

Communication skills

Organizational skills

Work ethic

Education

Bachelor's degree

Job description

Charter Next Generation, Inc. in Superior, WI is seeking a Customer Account Specialist to manage key customer relationships and drive client success. You will support internal teams, respond to inquiries by email and phone, and help ensure timely delivery of our products.

This onsite role offers ownership-friendly culture and opportunities across multiple facilities. Join a team that values integrity, collaboration, and customer focus while growing your career in a dynamic manufacturing