Customer Account Specialist

Unified Staffing & Recruiting – S; Butler (Butler County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Mon-Fri daylight schedule

Job summary

Unified Staffing & Recruiting – S in Butler, PA seeks a Customer Account Specialist. This full-time role is Monday–Friday, 8:30 am–4:30 pm with a benefits package. You will interact with new and existing customers to place orders, prepare quotations, and resolve order-related issues against production timelines. Proficiency in Outlook, Word, Excel, and data entry is required.

Qualifications

• High school diploma or GED.
• Customer service and office experience.
• Strong verbal and written communication skills.

Responsibilities

• Discuss order specifics with customers.
• Generate quotations for orders.
• Resolve order problems and production issues.

Skills

Customer service

Communication skills

Data entry

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

We're working with a well established manufacturer in Butler PA to identify a customer service oriented individual for a Customer Account Specialist position. This is a full time position offering a Monday - Friday daylight schedule of 8:30 am - 4:30 pm and benefits package. Pay range for this position is $18.50 - $21.00 hour, depending on experience.In this role you'll interact with both new and existing customers who are seeking to place orders. The essential duties involved in this role include:Discussing order specifics with customers.Generating quotations for orders.Solving order problems, addressing customer complaints, and resolving order related production issues.Interacting with other departments to ensure orders are moving as they should through all phases from initial order entry, production, through to on time order shipment.What you'll need for this role:High school diploma or GED.Customer service and office experience.Good computer skills to include data entry, and basic to intermediate skills in Outlook, Word, and Excel.Strong verbal and written communication skills.Pre-employment requirements include a background check and drug screen.You should be proficient in:Customer ServiceExcellent Communication SkillsData Entry