Customer Service Representative

NextGen USA; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Paid training

Travel opportunities

Supportive team culture

Advancement path

Job summary

A customer-focused company in Miami seeks a Customer Service Representative to deliver exceptional face-to-face experiences. Candidates should enjoy meeting new people and thrive in a high-energy environment. The role involves engaging with customers, answering inquiries, and recommending solutions. We offer competitive pay, performance-based bonuses, and a supportive team culture with a clear path for advancement. Ideal for those new to the area or career changers motivated by growth and team collaboration.

Qualifications

• 1–3 years of experience in customer service, hospitality, retail, or events (preferred).
• Someone who thrives in a people-focused, high-energy environment.
• Positive attitude is essential.

Responsibilities

• Engage with customers face-to-face in a friendly and professional manner.
• Answer questions and provide helpful information about products and services.
• Identify customer needs and recommend the best solutions.
• Deliver a positive, memorable experience that keeps customers coming back.
• Support team goals by contributing to daily and weekly targets.
• Stay up to date on current promotions, products, and offerings.

Skills

Strong communication skills

Outgoing personality

Ability to multitask

Reliability

Team-player mindset

Job description

Are you outgoing, people-focused, and ready to grow your career? We’re looking for a Customer Service Representative to join our team and deliver exceptional, face-to-face customer experiences.

If you enjoy meeting new people, working in a fast-paced environment, and being part of a high-energy team — this is your opportunity.

🌴 Why You’ll Love Working With Us

• Work in beautiful Miami-Dade County with a dynamic, diverse team
• Opportunities to travel and attend exciting events
• Fast-track career growth into leadership and management roles
• Hands-on training and mentorship (no boring desk job!)
• Work with well-known brands and build real-world experience

💼 What You’ll Do

• Engage with customers face-to-face in a friendly and professional manner
• Answer questions and provide helpful, clear information about products and services
• Identify customer needs and recommend the best solutions
• Deliver a positive, memorable experience that keeps customers coming back
• Support team goals by contributing to daily and weekly targets
• Stay up to date on current promotions, products, and offerings
• 1–3 years of experience in customer service, hospitality, retail, or events (preferred)
• Strong communication skills and a confident, outgoing personality
• Someone who thrives in a people-focused, high-energy environment
• Positive attitude, reliability, and a team-player mindset
• Ability to multitask and stay organized in a fast-paced setting

💰 What We Offer

• Competitive pay + performance-based bonuses
• Paid training and ongoing development
• Travel opportunities (optional but available)
• A fun, social, and supportive team culture
• Clear path to advancement in customer experience and sales

🚀 Perfect For Candidates Who Are:

• New to Miami area and looking for a fast-paced opportunity
• Coming from sales, hospitality, retail or service industries
• Recent graduates or career changers
• Motivated by growth, income potential, and team culture

Ready to grow your career in the Miami area?

Apply today and be part of a team that values energy, opportunity, and success.

📩 Submit your resume to be considered

🎥 Virtual interviews will be held via Zoom starting this week