Customer Account Representative

Rent-A-Center; Upper Darby (Delaware County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Customer Account Representative to join their team. This role offers a competitive starting hourly rate and full-time employment with a consistent schedule. You'll be responsible for providing exceptional customer service, handling deliveries, and maintaining an inviting store environment. With comprehensive benefits and opportunities for advancement, this position is perfect for those who are career-oriented and eager to improve customers' lives. If you have a passion for helping others and thrive in a dynamic environment, this could be the ideal opportunity for you.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Sundays Off

Qualifications

• Customer service experience required with a friendly attitude.
• Ability to lift and move furniture and appliances.

Responsibilities

• Provide top-notch customer experiences in-store and at customers' homes.
• Safely load, unload, and install products while maintaining vehicles.
• Organize merchandise and keep the showroom clean.

Skills

Customer Service

Communication Skills

Physical Ability to Lift and Move Items

Education

High School Diploma or Equivalent

Job description

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Job Overview

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 to $17.85? Why should I apply in just a few clicks?

• Paid Time Off and Sundays Off — We are Closed!
• Full-Time Employment with a Consistent Schedule
• Weekly Pay (companywide)
• Award-winning culture with opportunities to advance
• Comprehensive benefits including Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Flexible Spending Accounts, 401(k) with company match, Paid Time Off, and more

Responsibilities

1. Customer Service: Provide friendly, top-notch customer experiences both in-store and at customers' homes, including obtaining new rental orders via phone and on the sales floor.
2. Deliveries & Pickups: Safely load, unload, and install products, maintaining vehicles and following handling procedures.
3. Merchandising: Maintain an inviting store environment, organize merchandise, and keep the showroom clean and presentable.

Minimum Requirements

• High school diploma or equivalent
• At least 18 years old
• Valid driver’s license with a good driving record
• Ability to lift and move furniture, electronics, and appliances
• Excellent communication and customer service skills

Preferred Traits

• Career-oriented mindset
• Desire to improve customers' lives
• Willingness to learn
• Grit and determination

Physical Demands

This role involves active physical work including standing, walking, bending, lifting heavy items, and adhering to safety guidelines.

Work Hours

Full-time hours from Monday to Saturday, with Sundays off and one additional weekday off. Hours may vary based on business needs.

Additional Information

This description is not exhaustive; other duties may be assigned. Rent-A-Center values diversity and is an equal opportunity employer.