Customer Account Representative

Rent-A-Center; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Rent-A-Center is seeking a Customer Account Representative in Des Moines, IA. This full-time position offers a competitive hourly rate, a consistent schedule with Sundays off, and a robust benefits package including medical, dental, and 401(k). The role focuses on delivering excellent customer service and ensuring product quality, providing meaningful work to enhance customer lives.

Benefits

Paid Time Off

Flexible Spending Accounts

401(k) Savings Plan with company match

Medical, Dental, Vision insurance

Life Insurance

Short Term and Long Term Disability

Qualifications

• Must be at least 18 years of age.
• Valid state driver's license and good driving record required.
• Ability to lift and move products such as furniture and appliances.

Responsibilities

• Provide friendly and top-notch customer service in-store and during deliveries.
• Maintain the store's organization and cleanliness.
• Safely load/unload products and follow transportation procedures.

Skills

Customer Service

Communication

Grit

Determination

Education

High school diploma or equivalent

Job description

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Ready to do your best work?

Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour ?

Why should I apply in just a few clicks?

• Paid Time Off and Sunday Off -- We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (companywide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
  
  

What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

A day in the life of a Customer Account Representative:

• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
  
  

What are the minimum requirements?

• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills
  
  

What are some additional helpful traits?

• Seeking more than just a job, but a CAREER
• A desire to improve our customer's lives
• A hunger to learn the business
• Grit and determination
  
  

Physical Demands

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.

Expected Hours of Work

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Supply Chain, and Customer Service

• Industries

  Retail, Restaurants, and Warehousing and Storage

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