Customer Account Representative

Bela Brand Bat; Columbus (OH); On-site; USD 40,000 - 47,000; Full time

Job summary

A leading company in advertising services is seeking a motivated Customer Account Representative in Columbus, OH. This role involves managing customer accounts, processing orders, and ensuring client satisfaction while working closely with internal teams. Candidates should have strong communication skills and a detail-oriented mindset, with opportunities for professional growth in a supportive environment.

Benefits

Competitive salary

Opportunities for professional growth

Supportive team environment

On-the-job training

Consistent weekday schedule

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in customer service or account management.
• Strong communication and organizational skills.

Responsibilities

• Manage customer accounts and maintain accurate records.
• Respond to client inquiries and process orders.
• Collaborate with internal departments to resolve customer issues.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem Solving

Education

High school diploma or equivalent

Associate or bachelor's degree (preferred)

Tools

Microsoft Office Suite

Job description

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Company Description

About Us

At Bela Brand Bat, we are committed to creating outstanding customer experiences while fostering a professional and welcoming work environment. Our team values dedication, strong communication, and continuous growth. We are currently seeking a motivated and detail-oriented individual to join our front office team in Columbus, OH.

Job Description

Job Description

We are currently seeking a dedicated and detail-oriented Customer Account Representative to join our team. In this role, you will serve as a primary point of contact for customers, assisting with account management, order processing, and resolving customer concerns. You will work closely with internal teams to ensure client satisfaction and consistent service delivery.

Responsibilities

• Manage customer accounts by maintaining accurate records and ensuring all data is up to date
• Respond to client inquiries in a timely and professional manner
• Process orders, track shipments, and provide updates to clients
• Collaborate with internal departments to resolve customer issues efficiently
• Monitor account activity to identify and address any inconsistencies
• Build and maintain strong relationships with clients to ensure long-term satisfaction
• Provide reports and account summaries as needed
  
  

Qualifications

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Previous experience in customer service, account management, or a related field
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficient in Microsoft Office Suite and basic data entry
• Ability to work independently and as part of a team
• Attention to detail and a problem-solving mindset
  
  

Additional Information

Benefits

• Competitive salary: $40,000 – $47,000 per year
• Opportunities for professional growth and development
• Supportive and collaborative team environment
• On-the-job training to enhance your skills
• Full-time position with consistent weekday schedule

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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