Customer Account Manager - Growth & Key Accounts (Mon–Fri)

Swift Transportation; Phoenix (AZ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Pet Insurance

Employee Stock Purchase Plan

Tuition Assistance

Job summary

Swift Transportation is hiring for a customer service/sales role in Phoenix, AZ. The position offers a Monday-Friday morning schedule with an 8-hour shift and compensation of $23–$26 per hour depending on experience and qualifications.

The candidate will provide customer account services for major accounts, collaborate with internal departments to balance capacity and freight, and build relationships that deliver value. A bachelor's degree or equivalent experience is required.

Qualifications

• 2+ years' experience in Customer Service or Sales required.
• Previous experience in transportation preferred.
• Must be able to set priorities.
• Must be able to work in a fast-paced team environment.
• Must be able to adapt to changing priorities.
• Bachelor's degree or equivalent combination of education and/or experience required.

Responsibilities

• Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
• Serve as an extension of Sales to expand business revenue.
• Manage territorial balance of capacity and freight while achieving high service levels.
• Maintains knowledge of customer contractual requirements.
• Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.

Skills

Customer Service

Sales

Communication

Education

Bachelor's degree or equivalent combination of education and/or experience

Job description

Swift Transportation is hiring for a customer service/sales role in Phoenix, AZ. The position offers a Monday-Friday morning schedule with an 8-hour shift and compensation of $23–$26 per hour depending on experience and qualifications.

The candidate will provide customer account services for major accounts, collaborate with internal departments to balance capacity and freight, and build relationships that deliver value. A bachelor's degree or equivalent experience is required.