Customer Account Coordinator

Burnett Specialists; Houston (TX); Presencial; USD 40 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision options

401(k)

PTO and vacation

Annual bonus potential

Resumo da oferta

Burnett Specialists seeks a Customer Account Coordinator for NW Houston, a Monday–Friday, office-based position. You will serve as the main contact after the sale, coordinating with customers, installers, the warehouse, and internal teams to keep orders on track through delivery and installation.

Ideal candidates have 3+ years in customer service or order management, excellent communication skills, and a strong, detail-oriented work style.

Qualificações

• 3+ years of customer service, account support, order management, or similar experience.
• Experience supporting customers after the sale strongly preferred.
• Excellent communication and customer service skills.
• Highly organized and detail-oriented.
• Strong problem-solving skills with a 'make it happen' mentality.
• Takes ownership and follows through from start to finish.

Responsabilidades

• Manage customer accounts and serve as the primary contact after the sale
• Coordinate delivery and installation details with customers and internal teams
• Keep customers informed and handle questions, changes, and issues
• Track order details and updates in the company system
• Manage multiple orders at different stages and follow through to completion

Conhecimentos

Customer service

Order management

Communication

Detail oriented

Ownership / accountability

Formação académica

High school diploma or equivalent

Ferramentas

CRM system

MS Office

Descrição da oferta de emprego

Customer Account Coordinator – NW Houston $20/hr | Temp-to-Hire | Monday–Friday | Office-Based

We’re looking for a strong customer service professional who enjoys taking ownership, solving problems, and making sure customers get what they were promised. Once an order is finalized, you’ll take over as the customer’s main point of contact, coordinating with customers, installers, the warehouse, and internal teams to keep everything on track through delivery and installation.

What You’ll Do

• Manage customer accounts and serve as the primary contact after the sale
• Coordinate delivery and installation details with customers and internal teams
• Keep customers informed and handle questions, changes, and issues
• Track order details and updates in the company system
• Manage multiple orders at different stages and follow through to completion

What We’re Looking For

• 3+ years of customer service, account support, order management, or similar experience
• Experience supporting customers after the sale strongly preferred
• Excellent communication and customer service skills
• Highly organized and detail-oriented
• Strong problem-solving skills with a “make it happen” mentality
• Takes ownership and follows through from start to finish
• Comfortable juggling multiple customers and changing priorities
• Strong Outlook and general computer skills

Benefits

• Medical, dental and vision options
• 401(k)
• PTO and vacation
• Annual bonus potential

HOUNW35 #ZR