Custom Travel Consultant

xperiencexscapetravels; Orlando (FL); Remoto; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Travel perks

Growth opportunities

Team support

Descrizione del lavoro

Xperience Xscape Travels is seeking a Custom Travel Consultant to support travelers from planning through post-trip follow-up. You will respond to questions via email, phone, and chat, update itineraries, and share destination details with accuracy and care.

The role offers remote freedom with flexible hours, travel perks, insider access, and growth opportunities through training and team support.

Competenze

• Excellent written and verbal communication skills.
• Customer service background; travel experience is a plus.

Mansioni

• Respond promptly and kindly to client questions via email, phone, and chat.
• Assist with itinerary updates, travel changes, and special requests.
• Share accurate information about travel requirements and destination details.
• Conduct follow-ups to confirm satisfaction and gather feedback.
• Handle concerns with empathy and problem-solving skills.

Conoscenze

Communication

Customer service

Organization

Detail orientation

Tool learning

Travel passion

Descrizione del lavoro

Job Description:
As a Custom Travel Consultant, youll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, youll be their trusted point of contact.

At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

• Respond promptly and kindly to client questions via email, phone, and chat.

• Assist with itinerary updates, travel changes, and special requests.

• Share accurate information about travel requirements and destination details.

• Conduct follow-ups to confirm satisfaction and gather feedback.

• Handle concerns with empathy and problem-solving skills.

Benefits

• Remote freedom - work anywhere with flexible hours.

• Travel perks, discounted rates, and insider access.

• Growth opportunities through training and team support.

• Join a mission-driven team that loves creating memorable experiences.

What Were Looking For

• Excellent written and verbal communication.

• Customer service background (travel experience is a plus).

• Organized, detail-oriented, and proactive work style.

• Comfortable learning new tools and systems.

• Passion for travel and helping others.