Custom Quote Specialist

Brady Corporation; Milwaukee (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Incentive programs

Parental leave

Education reimbursement

Scholarship program

Employee Resource Groups

Wellness programs

Dress-for-your-day

Matching Gift program

Job summary

Brady Corporation is seeking a Custom Quote Specialist to deliver timely, accurate quotations for highly customized labels used in aerospace and electronics. You will collaborate with engineering, manufacturing, sales, and operations to ensure cost-competitive quotes that meet regulatory standards.

The role emphasizes high-quality customer service, attention to detail, and the ability to manage multiple quotations with minimal supervision while aligning with company processes and SOX/ISO

Qualifications

• Strong communication skills, both verbal and written.
• Proficiency with Microsoft Office Suite.
• Experience delivering high-quality customer service.
• Ability to stay organized, precise, and detail oriented.
• Ability to work under pressure and solve problems quickly.

Responsibilities

• Responds to pricing inquiries and prepares accurate quotations using SAP, variant configuration, and cost models.
• Ensures quotations comply with SOX, ISO, AS9100, and internal regulations.
• Calculates cost, discounts, profit, and unit conversions.
• Participates in process improvements to enhance customer experience and reduce costs.
• Escalates barriers affecting quotation turnaround to leadership as needed.
• Aims to meet personal and team metrics for quotation quantity and quality.

Skills

Communication skills

Microsoft Office

Customer service

Detail oriented

Problem solving

Team player

Education

High school diploma or equivalent

Job description

What We Need

Brady Corporation is seeking a Custom Quote Specialist - who will provide internal and external customers with the best possible service in relation to generating timely and accurate quotations. Quotations are focused on highly customized labels for product and wire identification in aerospace and electronics industries, which entails use of variant configurations and collaboration with engineering, manufacturing, sales, vendors, operational partners, and peers. Responsibilities are specialized within the Customer Support & Operations Function.

What You’ll Be Doing

• Responds to inquiries from internal and external customers for pricing and prepares & delivers timely and accurate quotations using SAP, variant configuration, and cost models
• Ensures Brady quotations are fully compliant relevant to SOX, ISO, AS9100, and Internal Traffic & Arms Regulations
• Responsible for cost, discount, and profit calculation as well as unit of measure conversion
• Contributes to process improvements and initiatives to help drive a best-in-class customer experience and to deliver cost savings and process optimization
• Performs core job responsibilities with limited supervision and in accordance with standard operating processes and procedures
• Understands the need for escalation to leadership relative to barriers that impede quotation turnaround time
• Accountable to hit individual metrics and team metrics focused around quantity of quotations provided, quality of quotation content, and quick delivery of quotations to the customer
• Collaborates cross-functionally with Sales, Operations, R&D, Quality, Marketing, and Master Data
• Performs detailed review of customer drawings & specifications and cross-references with published technical data sheets and manufacturing capability to determine compliance to requested specifications
• Responsible for identification of revision level changes for custom parts and initiation of part creation and engineering changes to keep Brady master data consistent with customer requirements

What You Will Need To Be Successful

• High school diploma and some college education, preferably in a technical field
• Minimum of 2 years within a professional work environment or equivalent job-related experience
• Strong, professional verbal and written communication skills
• Basic computer skills and experience working with Microsoft Office Suite
• Ability to work under pressure and to make decisions independently
• Puts customer at the center of everything
• Ability to multi-task and pay attention to details
• Champions change
• Team player; willing to share job knowledge
• Ability to take a proactive approach to problem solving
• Independent learner
• Receptive to coaching and constructive feedback; passionate about self-development
• Effective time management and prioritization

About Us

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why Work At Brady

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program