Custom Protection Officer Unarmed Patrol

Allied Universal; Dundalk (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Smart Tools Access to extra shifts

Career growth and paid training

Retirement, medical, dental, vision, &

Disability insurance

Job summary

Allied Universal is hiring an unarmed Custom Protection Officer for a Baltimore, MD location. You will monitor areas, patrol facilities, and maintain a visible security presence to deter incidents while supporting access control and incident response.

The role emphasizes customer service, compliance with site policies, and teamwork within Allied Universal’s safety-focused culture. The shift pattern includes daytime and night slots in a full-time schedule.

Qualifications

• Customer service experience preferred.
• Loss prevention and badge access experience preferred.
• Alarm panel familiarity preferred.
• Must be 21 years or older and have a high school diploma or equivalent.
• Background check and drug screen as required by law.

Responsibilities

• Provide customer service and security procedures at the site.
• Respond calmly to incidents and escalate as needed.
• Conduct unarmed patrols of the production location, warehouses, and perimeter.
• Monitor visitor access, verify authorizations, and document activity.
• Report hazards and concerns to site personnel.

Skills

Customer service

Loss prevention

Access control

Badge experience

Alarm panel experience

Education

High school diploma or equivalent

Associate’s degree or higher in related field

Bachelor’s degree in law enforcement or criminal justice

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Custom Protection Officer Unarmed Patrol in Baltimore, MD, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As an unarmed Patrol Officer at a food and beverage location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control, respond to alarms, and deliver exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.66 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to site procedures.
• Conduct regular and random unarmed patrols throughout the food and beverage production location, warehouse areas, parking areas, and perimeter.
• Monitor access points, verify visitor and contractor authorization, and document relevant activity in accordance with site requirements.
• Assist with maintaining an orderly environment by reporting hazards, unusual activity, and facility concerns to appropriate personnel.

Minimum Requirements:

• Must possess one or more of the following:
  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
  • Bachelor’s degree in law enforcement or criminal justice related studies
  • A minimum of 8 or more years of service in any military branch
  • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

• Loss prevention experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Must be 21 years of age or older
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.