Custom Jewelry Concierge & Orders Specialist

Diamonds Direct; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Vision

Basic Life Insurance

Voluntary Life Insurance

Long-Term Disability

Short-Term Disability

Flexible Spending Account (Medical & 0

Job summary

Diamonds Direct in New York City seeks a Jewelry Concierge to join our fast-growing team. The role handles custom orders, liaises with designers and vendors, and delivers exceptional service in a busy environment.

You will quote prices, manage the custom order process from start to finish, and collaborate with a diverse team. Travel to shows is required, and base pay ranges from $25 to $30 per hour. Experience with CAD requests, Excel, and Photoshop is preferred.

Qualifications

• 1+ yrs jewelry industry experience.
• 1+ yrs experience with custom jobs.
• Basic CAD cost-quoting understanding.
• Proficiency in Excel.
• Proficiency in Photoshop.
• Able to work with a diverse team.
• Travel at least three times per year.
• Resident of NY Tri-State area.

Responsibilities

• Submit and verify custom orders with vendors within a time-frame.
• Oversee the Custom Order Process from start to finish.
• Calculate and quote prices for custom pieces.
• Interact regularly with vendors and customers.
• Check order status, maintain quoted time frames, and resolve issues.

Skills

Jewelry industry experience

Custom jobs experience

CAD cost estimation understanding

Excel

Photoshop

Team collaboration

New York Tri-State residency

Travel willingness

Tools

CAD software

Job description

Diamonds Direct in New York City seeks a Jewelry Concierge to join our fast-growing team. The role handles custom orders, liaises with designers and vendors, and delivers exceptional service in a busy environment.

You will quote prices, manage the custom order process from start to finish, and collaborate with a diverse team. Travel to shows is required, and base pay ranges from $25 to $30 per hour. Experience with CAD requests, Excel, and Photoshop is preferred.