Custom Framing Specialist - In-Store & Customer Service

Michaels; Wilmington (DE); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Job summary

The Michaels Companies, Inc. in Wilmington, DE seeks a friendly Framing Associate to assist customers, complete framing orders, and maintain a well-merchandised store. You will operate the cash register, support omni-channel processes, and follow SOPs to deliver high-quality service in a fast-paced retail setting.

The role emphasizes teamwork, accurate framing, and strong customer interactions, with flexible hours including nights and weekends as needed.

Qualifications

• Prior experience in retail or customer service preferred.
• Ability to assist customers and find product solutions.
• Basic computer skills for transactions and inventory tasks.

Responsibilities

• Assist customers in-store and online as needed.
• Complete custom framing orders with accuracy and timeliness.
• Maintain ready-made frame display and store shelves, per SOPs.
• Operate cash register and process transactions adhering to cash handling standards.
• Support omni-channel processes and contribute to a clean, organized store environment.

Skills

Retail experience

Customer service

Basic computer skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. in Wilmington, DE seeks a friendly Framing Associate to assist customers, complete framing orders, and maintain a well-merchandised store. You will operate the cash register, support omni-channel processes, and follow SOPs to deliver high-quality service in a fast-paced retail setting.

The role emphasizes teamwork, accurate framing, and strong customer interactions, with flexible hours including nights and weekends as needed.