Framing Specialist: Custom Frames & Customer Care

The Michael's Companies; Northern (KY); Hybrid; USD 17,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Health, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies Temple store in PA seeks a Store Framing Associate to help customers build custom framing solutions and keep the shop area well stocked and merchandised. You will greet customers, locate products, and provide friendly service in a fast-paced retail setting.

Following SOPs, assisting with framing orders, operating the cash register, and supporting omni-channel processes are core parts of the role. Nights, weekends, and early mornings may be required.

Qualifications

• Basic computer skills and basic measuring skills are required.
• Ability to operate the framing equipment and glass cutter.
• Retail experience preferred; experience selling products to customers.

Responsibilities

• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Other duties as assigned

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter usage

Tools

Cash register

Job description

The Michaels Companies Temple store in PA seeks a Store Framing Associate to help customers build custom framing solutions and keep the shop area well stocked and merchandised. You will greet customers, locate products, and provide friendly service in a fast-paced retail setting.

Following SOPs, assisting with framing orders, operating the cash register, and supporting omni-channel processes are core parts of the role. Nights, weekends, and early mornings may be required.