Custom Framing Specialist: Create Memorable Customer Experiences

Michaels Stores; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

Michaels Stores in Durham, NC is seeking a team member to assist customers with framing and shop-floor support. You will help customers find products, build custom framing solutions, and complete orders with quality and on time.

The role requires basic computer and measuring skills, plus retail experience and a customer‑driven attitude. Typical duties include operating the register, stocking, and supporting omni‑channel processes.

Qualifications

• Basic computer skills and basic measuring skills are required.
• Retail experience is preferred and sales experience helps.
• Experience selling products and/or services to customers is a plus.

Responsibilities

• Build customer relationships and assist in custom framing solutions.
• Complete framing orders with quality and on time.
• Help customers shop, locate products, and provide solutions.
• Operate cash register and handle cash to standards.
• Support Omni-channel processes and store replenishment.
• Maintain a clean, well-merchandised store and safe environment.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Sales experience

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores in Durham, NC is seeking a team member to assist customers with framing and shop-floor support. You will help customers find products, build custom framing solutions, and complete orders with quality and on time.

The role requires basic computer and measuring skills, plus retail experience and a customer‑driven attitude. Typical duties include operating the register, stocking, and supporting omni‑channel processes.