Custom Framing & Retail Associate

Michaels; Webster (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance (where available)

Job summary

Michaels in Webster, TX is seeking a customer-focused team member to help customers create and purchase custom framing solutions. You will assist shoppers, locate products, operate the cash register, and support Omni-channel processes while maintaining a clean, well-merchandised store.

The role requires basic computer and measuring skills, the ability to use framing equipment, and retail experience is a plus.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes

Skills

Basic computer skills

Measuring skills

Framing equipment operation

Cash handling

Tools

Framing equipment

Glass cutter

Job description

Michaels in Webster, TX is seeking a customer-focused team member to help customers create and purchase custom framing solutions. You will assist shoppers, locate products, operate the cash register, and support Omni-channel processes while maintaining a clean, well-merchandised store.

The role requires basic computer and measuring skills, the ability to use framing equipment, and retail experience is a plus.