Framing Studio Designer & Customer Solutions

Michaels; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Job summary

Michaels in Houston, TX is seeking a customer-focused associate to help customers find the right framing solutions and to deliver a friendly shopping experience. You will assist with framing orders, maintain a well-merchandised store, and support omni-channel processes while upholding SOPs and safety standards.

The role emphasizes customer service, merchandise presentation, and efficient order completion, including cash handling and teamwork in a climate-controlled public retail environment.

Qualifications

• Basic computer skills and basic measuring skills are required.
• Preferred experience in retail framing or customer service is advantageous.
• Ability to operate framing equipment and glass cutter is required.

Responsibilities

• Build relationships with customers and help create framing solutions.
• Complete framing orders with quality and on time.
• Maintain showroom and stock areas, assist with omni-channel processes.
• Operate cash register and handle transactions to standards.
• Support store operations and safety programs.

Skills

Basic computer skills

Basic measuring skills

Customer service

Framing equipment operation

Glass cutter operation

Tools

Framing equipment

Glass cutter

Job description

Michaels in Houston, TX is seeking a customer-focused associate to help customers find the right framing solutions and to deliver a friendly shopping experience. You will assist with framing orders, maintain a well-merchandised store, and support omni-channel processes while upholding SOPs and safety standards.

The role emphasizes customer service, merchandise presentation, and efficient order completion, including cash handling and teamwork in a climate-controlled public retail environment.