Framing Specialist - Create Custom Solutions & Delight Customers

Michaels Stores; Virginia Beach (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

The Michaels Companies Inc. in Virginia Beach, VA is seeking a Store Associate in the framing department to help customers create custom framing solutions, assist with Omni-channel processes, and keep a well-merchandised, in-stock store.

You will operate the cash register, maintain framing orders, and ensure safety and SOP compliance. This role requires basic computer and measuring skills, retail experience preferred, and the ability to lift and move heavy frames.

Qualifications

• Basic computer skills and basic measuring skills are required.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.
• Experience selling products and/or services to customers.

Responsibilities

• Adhere to SOPs and Company policies to ensure compliance with laws and requirements.
• Build relationships with customers while creating custom framing solutions and deliver sales.
• Complete framing orders with high quality and on time.
• Maintain the ready-made frame department and other areas including replenishment.
• Provide friendly customer service and help customers find what they need.
• Follow SOPs and Company programs; support shrink and safety programs.
• Interact respectfully with others and project a positive image.
• Assist with truck unload and stocking to meet truck standards within budget.
• Operate cash register and perform cash handling to standards.
• Acknowledge customers, locate products and provide solutions.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Customer service

Communication skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies Inc. in Virginia Beach, VA is seeking a Store Associate in the framing department to help customers create custom framing solutions, assist with Omni-channel processes, and keep a well-merchandised, in-stock store.

You will operate the cash register, maintain framing orders, and ensure safety and SOP compliance. This role requires basic computer and measuring skills, retail experience preferred, and the ability to lift and move heavy frames.