Custom Framing & Customer Experience Specialist

Michaels; Langhorne (Bucks County); On-site; USD 17,000 - 25,000; Full time

Job summary

Michaels in Langhorne, PA is hiring a friendly store associate to help customers find framing solutions and create memorable shopping experiences. You will assist shoppers, process transactions, and keep the framing department clean, stocked, and well merchandised.

This role requires basic computer and measuring skills, the ability to operate framing tools, and a willingness to work nights, weekends and holidays.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.
• Retail experience is preferred; experience selling products/services to customers is a plus.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to laws and requirements.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Assist with Omni channel processes.

Skills

Customer service

POS operations

Basic measuring

Team collaboration

Tools

Framing equipment

Glass cutter

Job description

Michaels in Langhorne, PA is hiring a friendly store associate to help customers find framing solutions and create memorable shopping experiences. You will assist shoppers, process transactions, and keep the framing department clean, stocked, and well merchandised.

This role requires basic computer and measuring skills, the ability to operate framing tools, and a willingness to work nights, weekends and holidays.