Custodian Tech - Floater

Citizens; Worcester (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, vision

401(k)

Generous paid time off

Company vehicle with gas card

Job summary

Citizens in Worcester, Massachusetts is seeking a Custodian Technician Floater responsible for maintaining clean office environments across retail branches. This full-time role offers consistent hours and includes a comprehensive benefits package.

Responsibilities include cleaning, stocking, and responding to service requests. Candidates should have customer service skills and the ability to lift 50 lbs. A High School Degree or equivalent is required. Competitive pay ranges from $22 to $24 per hour.

Qualifications

• One or more years of experience preferred.
• Demonstrate customer service skills & service-oriented mindset.
• Competent use of iPad & iPhone.

Responsibilities

• Clean and maintain assigned facility areas including restrooms.
• Respond to service requests and prioritize work order responses.
• Communicate pleasantly and professionally with customers.

Skills

Customer service skills

Independent workload management

Ability to lift 50 lbs.

Education

High School Degree or equivalent

Tools

iPad

iPhone

Job description

Overview

The Custodian Technician Floater plays a key role in maintaining clean and professional office environments across our retail branches. This is a hands‑on, service‑oriented position focused primarily on independent routine cleanings while supporting a team‑focused environment.

Why You’ll Like This Role

• Full‑time, year‑round employment with consistent hours.
• Comprehensive benefits package including medical, dental, vision, 401(k), and generous paid time off.
• Company vehicle, including gas card (vehicle and card for business use only).
• iPhone & iPad, tools/cleaning supplies, uniform, including shoes & seasonal gear provided.

Responsibilities

• Clean, stock, and maintain assigned facility areas, including dusting, sweeping, vacuuming, mopping, restroom cleaning, trash removal, and cleaning ceiling vents.
• Respond to service requests and prioritize work order response & close out work orders upon completion with minimal callbacks.
• Communicate in a pleasant and professional manner with internal and external customers.
• Wear a company‑provided uniform and maintain a professional appearance while on duty.
• Maintain inventory of supplies and equipment.
• Vehicle maintenance as required.

Qualifications

• One or more years of experience preferred.
• Demonstrate customer service skills & service‑oriented mindset.
• Competent use of iPad & iPhone.
• Ability to plan and prioritize workload and work independently.
• Ability to lift and carry 50 lbs. or more.

Education, Certifications And/or Other Professional Credentials

• High School Degree or equivalent.
• Valid Driver’s License, required.

Hours and Work Schedule

• Hours per week: 40, overtime available.
• Work schedule: Monday – Friday 5:30am – 2:00pm.

Pay Transparency

The salary range for this position is $22 - $24 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker‑reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.