Custodian Tech

Citizens Bank; Accord (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Comprehensive benefits package

Company vehicle

Paid time off

Job summary

Citizens Bank is hiring a Custodian Tech- Floater in Accord, MA. This full-time position involves maintaining clean and professional office environments across retail branches while prioritizing customer service in a team-focused setting.

The ideal candidate should have customer service skills and the ability to prioritize workloads, with a required high school degree. Competitive pay and comprehensive benefits are offered, including medical, dental, and vision coverage.

Qualifications

• One or more years of experience preferred.
• Competent use of iPad & iPhone.
• Ability to plan and prioritize workload.

Responsibilities

• Clean, stock, and maintain assigned facility areas.
• Respond to service requests and prioritize work orders.
• Communicate in a pleasant manner with customers.

Skills

Customer service skills

Service-oriented mindset

Independent work capability

Ability to lift and carry 50 lbs.

Education

High School Degree or Equivalent

Tools

iPad

iPhone

Job description

Description

The Custodian Tech- Floater plays a key role in maintaining clean and professional office environments across our retail branches. This is a hands‑on, service‑oriented position focused primarily on independent routine cleanings while supporting a team-focused environment.

Why You’ll Like This Role

• Full‑time, year‑round employment with consistent hours.
• Comprehensive benefits package including medical, dental, vision, 401(k), and generous paid time off.
• Company vehicle, including gas card (vehicle and card for business use only).
• iPhone & iPad, tools/cleaning supplies, uniform, including shoes & seasonal gear provided.

Responsibilities

• Clean, stock, and maintain assigned facility areas, including dusting, sweeping, vacuuming, mopping, restroom cleaning, trash removal, and cleaning ceiling vents.
• Respond to service requests and prioritize work order response, closing out work orders upon completion with minimal callbacks.
• Communicate in a pleasant and professional manner with internal and external customers.
• Wear a company‑provided uniform and maintain a professional appearance while on duty.
• Maintain inventory of supplies and equipment.
• Vehicle maintenance as required.

Qualifications

• One or more years of experience preferred.
• Demonstrate customer service skills & service‑oriented mindset.
• Competent use of iPad & iPhone.
• Ability to plan and prioritize workload and work independently.
• Ability to lift and carry 50 lbs. or more.

Education, Certifications and/or Other Professional Credentials

• High School Degree or Equivalent.
• Valid Driver’s License, required.

Hours and Work Schedule

• Hours per week: 40, overtime available.
• Work schedule: Monday – Friday 5:30 am – 2:00 pm.

Pay Transparency

The salary range for this position is $22‑24 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.