Custodial Working Supervisor (Baton Rouge)

Goodwill-Industries-of-Southeastern-Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries is seeking a custodial supervisor in Baton Rouge, LA to lead at the worksite, ensure contract compliance, and manage staff schedules and safety. The role involves training, performance monitoring, and maintaining payroll records.

You must have five years in custodial work with two years in supervision, be able to lift and move supplies, and pass background and drug screening. A strong focus on customer service and teamwork is required.

Qualifications

• Must read, write and communicate clearly in English.
• Five years of custodial experience with two years of supervisory experience.
• Must wear company-issued uniforms and pass background checks and drug screening.

Responsibilities

• Serve as the main point of contact for Goodwill Industries at the worksite.
• Ensure work is performed to contract specifications and maintain records.
• Maintain equipment, supplies, personnel information, and timesheets.
• Ensure at least one manager is on duty during work time.
• Orient and train new or transferred custodial workers.
• Supervise, discipline and recommend discharge of custodial workers.
• Schedule custodial employees with payroll cost control and coverage.
• Supervise and motivate staff to meet production guidelines.
• Conduct periodic inspections of subordinates’ work performance.
• Prepare personnel and payroll records timely.
• Complete paperwork required for day-to-day operations.
• Inventory and request supplies with timely reorders.
• Inspect contract equipment and maintain an inspection log.
• Act as a positive role model for employees and customers.
• Address customer complaints promptly and satisfactorily.
• Notify Project Manager of complaints and issues at the site.
• Observe personnel policies and safety procedures.
• Ensure subordinates comply with safety and policy rules.
• Conduct daily safety meetings and document them.
• Hold monthly employee meetings and document discussions, including safety.
• Ensure hourly floor checks are conducted and documented.
• Attend, as scheduled, required activities.
• Possess and maintain a valid driver’s license and be insurable by the company.

Skills

Interpersonal skills

Customer relation

English communication

Leadership

Flexibility

Time management

Safety awareness

Team supervision

Job description

Essential Functions:

Responsibilities:

• To serve as the main point ofcontact for Goodwill Industries at the worksite. To be knowledgeableofthestatementofworkandensurethatallworkisperformedtocontractspecifications. To maintain equipment, supplies, personnel information, andtime sheets.
• 1. Toensurethat at leastone member ofthemanagement team is on duty during work time.
• 2. Toorientandtrainnewortransferredcustodialworkers.
• 3. Tosupervise,disciplineandrecommenddischargecustodialworkers.
• 4. Toschedulecustodialemployeeswithfocusoncontrollingpayrollcostsandadequate coverage of complicit operationfor proper customer service and quality.
• 5. Tosuperviseandmotivatecustodialemployeestoreachproductionguidelinesandtobecapable of producing as well.
• 6. Toconductperiodicinspectionsofsubordinates’workperformance.
• 7. Topreparepersonnelandpayrollrecords inatimely manner.
• 8. Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthecontract.
• 9. Toinventoryandrequestsuppliesensuringthatreordersareplacedbeforestockis depleted.
• 10. Toinspectcontractequipmentonaregularscheduleandmaintainanequipmentinspection log.
• 11. Toactasapositiverolemodelforemployeesandcustomersinallaspectsofprofessionalperformance.
• 12. Toaddressallcustomer complaintspromptlyand satisfactorily.
• 13. TonotifyProjectManagerofallcustomercomplaintsandotherissuesthatmayariseatthe worksite.
• 14. Toobservepersonnelpoliciesand safety procedures.
• 15. Toensurecompliancebysubordinates.
• 16. Toensurethedailysafety meetingisconductedand documented.
• 17. Toholdanemployees'meetingmonthlyanddocumentmeetingdiscussions.Meetings mustinclude safety.
• 18. Toensurehourlyfloorchecksareconductedand documented.
• 19. Toattend,asscheduled,is required.
• 20. To possess and maintain avalid driver's license and to be insurable by theCompany's automotive insurance carrier. Must obey alltraffic/safety laws.
• 21. Toperformalldutiesasrequiredpercontract/Goodwillmanagement.
• 22. Toperformadditionaldutiesasassigned.

Skills and Abilities:

• 1. Must be able to interact cordially and productively with a variety of people.
• 2. Must be able to market Goodwill and explain the mission to the public.
• 3. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,contract personnel.
• 4. Must be able to read, write and communicate clearly in English.
• 5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsandweekends, and occasionally, long, orextended hours.
• 6. Mustbeabletoliftandcarryobjects upto10#'sfrequentlyand 50#'s occasionally.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending,stooping, and stretching and climbing stairs.
• 8. Mustbeabletofunctioninahecticworkenvironmentwithoccasionalperiodsofhigh stress.

Requirements:

• 1. Fiveyearsofexperienceinthecustodialfieldwithtwoyearsofsupervisoryexperience required.
• Mustwearcompanyissueduniforms.
• Mustbeable topassbackgroundcheckanddrug screening.

Working Conditions:

Frequentphysicalexertion,exposuretocleaningchemicals,fumesfrombuffingmachinesand potentiallyinfectious materials.