Custodial Working Supervisor (Baton Rouge)

Goodwill Industries of Southeastern Louisiana; Baton Rouge (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a custodial services supervisor to be the main contact at the worksite. You will ensure work aligns with contract specs, maintain equipment and time records, and supervise staff to meet service quality and payroll controls.

Responsibilities include safety meetings, inspections, paperwork, and ensuring compliance with company policies. The role requires U.S. work authorization and a valid driver’s license.

Qualifications

• Five years of custodial experience with two years of supervisory experience.
• Must pass background check and drug screening.
• Must wear company issued uniforms.

Responsibilities

• Serve as the main point of contact for Goodwill Industries at the worksite.
• Maintain equipment, supplies, personnel information, and time sheets.
• Schedule custodial employees with focus on payroll costs and coverage.
• Supervise and motivate custodial staff to meet production guidelines.
• Conduct periodic inspections of subordinates’ work performance.
• Prepare personnel and payroll records in a timely manner.
• Complete paperwork required for day-to-day operation.
• Ensure safety meetings are conducted and documented.

Skills

Customer interaction

Public outreach

Relationship building

English literacy

Flexible schedule

Physical stamina

Team coordination

Job description

Responsibilities

To serve as the main point of contact for Goodwill Industries at the worksite. To be knowledgeable of the statement of work and ensure that all work is performed to contract specifications. To maintain equipment, supplies, personnel information, and time sheets.

• To ensure that at least one member of the management team is on duty during work time.
• To orient and train new or transferred custodial workers.
• To supervise, discipline and recommend discharge custodial workers.
• To schedule custodial employees with focus on controlling payroll costs and adequate coverage of complicit operation for proper customer service and quality.
• To supervise and motivate custodial employees to reach production guidelines and to be capable of producing as well.
• To conduct periodic inspections of subordinates’ work performance.
• To prepare personnel and payroll records in a timely manner.
• To complete accurately other paperwork required in the day-to-day operation of the contract.
• To inventory and request supplies ensuring that reorders are placed before stock is depleted.
• To inspect contract equipment on a regular schedule and maintain an equipment inspection log.
• To act as a positive role model for employees and customers in all aspects of professional performance.
• To address all customer complaints promptly and satisfactorily.
• To notify Project Manager of all customer complaints and other issues that may arise at the worksite.
• To observe personnel policies and safety procedures.
• To ensure compliance by subordinates.
• To ensure the daily safety meeting is conducted and documented.
• To hold an employees' meeting monthly and document meeting discussions. Meetings must include safety.
• To ensure hourly floor checks are conducted and documented.
• To attend, as scheduled, is required.
• To possess and maintain a valid driver's license and to be insurable by the Company's automotive insurance carrier. Must obey all traffic/safety laws.
• To perform all duties as required per contract/Goodwill management.
• To perform additional duties as assigned.

Essential Functions

To serve as the main point of contact for Goodwill Industries at the worksite. To be knowledgeable of the statement of work and ensure that all work is performed to contract specifications. To maintain equipment, supplies, personnel information, and time sheets.

• To ensure that at least one member of the management team is on duty during work time.
• To orient and train new or transferred custodial workers.
• To supervise, discipline and recommend discharge custodial workers.
• To schedule custodial employees with focus on controlling payroll costs and adequate coverage of complicit operation for proper customer service and quality.
• To supervise and motivate custodial employees to reach production guidelines and to be capable of producing as well.
• To conduct periodic inspections of subordinates’ work performance.
• To prepare personnel and payroll records in a timely manner.
• To complete accurately other paperwork required in the day-to-day operation of the contract.
• To inventory and request supplies ensuring that reorders are placed before stock is depleted.
• To inspect contract equipment on a regular schedule and maintain an equipment inspection log.
• To act as a positive role model for employees and customers in all aspects of professional performance.
• To address all customer complaints promptly and satisfactorily.
• To notify Project Manager of all customer complaints and other issues that may arise at the worksite.
• To observe personnel policies and safety procedures.
• To ensure compliance by subordinates.
• To ensure the daily safety meeting is conducted and documented.
• To hold an employees' meeting monthly and document meeting discussions. Meetings must include safety.
• To ensure hourly floor checks are conducted and documented.
• To attend, as scheduled, is required.
• To possess and maintain a valid driver's license and to be insurable by the Company's automotive insurance carrier. Must obey all traffic/safety laws.
• To perform all duties as required per contract/Goodwill management.
• To perform additional duties as assigned.

Skills and Abilities

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the public.
• Must establish and maintain effective working relationships with, and among, contract personnel.
• Must be able to read, write and communicate clearly in English.
• Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long, or extended hours.
• Must be able to lift and carry objects up to 10 #'s frequently and 50 #'s occasionally.
• Must be able to engage in prolonged standing, walking and in frequent bending, stooping, and stretching and climbing stairs.
• Must be able to function in a hectic work environment with occasional periods of high stress.

Requirements

• Five years of experience in the custodial field with two years of supervisory experience required.
• Must wear company issued uniforms.
• Must be able to pass background check and drug screening.

Working Conditions

Frequent physical exertion, exposure to cleaning chemicals, fumes from buffing machines and potentially infectious materials.