Custodial Team Leader — Elevate Clean, Safe Spaces

didlakecareers; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Life Insurance / AD&D

Short Term Disability

Employee Assistance Program (EAP)

401(k) retirement plan with company ma

Paid time off awarded after every year

Paid sick leave that begins accruing

Paid holidays

Direct deposit

Job summary

Didlake, Inc. is a non-profit rehabilitation services organization focused on opportunities for individuals with disabilities.

The Team Leader – Janitorial Services role oversees custodial staff, enforces safety and quality standards, and supports employees in meeting contract requirements across multiple locations in the Norfolk area. The position emphasizes teamwork, accountability, and professional growth, with a focus on maintaining high operational standards and positive, inclusive

Qualifications

• High School Diploma or GED required, or an equivalent combination of education and experience.
• Minimum of one (1) year of recent experience in commercial custodial or maintenance services required.
• Prior supervisory or team leadership experience preferred.

Responsibilities

• Lead, direct, and supervise janitorial staff in the performance of custodial and maintenance duties in accordance with contract requirements, company policies, and applicable regulations.
• Assign daily work tasks, distribute supplies and equipment, and inspect completed work to ensure quality and compliance with standards.
• Clean and maintain hallways, lobbies, lounges, restrooms, stairways, locker rooms, elevators, and other assigned work areas.
• Perform floor care duties including sweeping, mopping, scrubbing, waxing, and operating powered floor equipment.
• Wash windows, door panels, and sills; polish metal fixtures and fittings; empty wastebaskets; and replenish restroom and cleaning supplies.
• Provide on-site coaching, retraining, and guidance to employees regarding standard operating procedures, safety practices, and proper equipment use.
• Address employee and customer concerns professionally and escalate issues to management when appropriate.
• Support staffing needs by filling in for janitorial team members as required.
• Operate equipment such as scrubbers, vacuums, snow blowers, Billy Goat blowers, and EZ-Go vehicles safely and effectively.
• During inclement weather, remove snow and ice from walkways, ramps, and entrances and apply snow/ice melting materials as needed.
• Travel between assigned contract sub-locations using personal transportation, with mileage reimbursement provided in accordance with company policy.
• Complete required reports, documentation, and training in a timely manner.
• Promote a positive team environment while maintaining professionalism, reliability, and strong ethical standards.
• Act as a steward of company and government resources by following all safety, operational, and compliance procedures.
• Partner with the Workforce Support and Development (WSD) team to establish and maintain Employee Support Plans while ensuring confidentiality requirements are upheld.

Skills

Team leadership

Custodial equipment

Safety training

Communication

Disability support

Education

High School Diploma or GED

Tools

Scrubbers

Vacuum cleaners

Snow blowers

EZ-Go equipment

Job description

Didlake, Inc. is a non-profit rehabilitation services organization focused on opportunities for individuals with disabilities.

The Team Leader – Janitorial Services role oversees custodial staff, enforces safety and quality standards, and supports employees in meeting contract requirements across multiple locations in the Norfolk area. The position emphasizes teamwork, accountability, and professional growth, with a focus on maintaining high operational standards and positive, inclusive