Cust Service/Data Entry Coordinator

BDP International; York (York County); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Matching 401(k)

Tuition reimbursement

Casual dress environment

Job summary

BDP International in York, PA is seeking a Cust Service/Data Entry Coordinator to support international shipping documentation. The role involves document retrieval, communication status reporting, auditing, and filing of trade transactions.

You will ensure accurate, timely documentation, maintain procedures for each customer, and coordinate with office staff to resolve obstacles. This non-exempt hourly position requires a high school diploma and at least one year of customer service experience;

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Experience in an office environment preferred.
• Ability to work in a fast-paced environment.
• Strong communication, organization, and attention to detail.
• Leadership experience is strongly desired.
• Ability to learn multiple computer programs.

Responsibilities

• Ensure that all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness.
• Ensure all documentation is within compliance to customer and government requirements/special instructions.
• Complete final inspection for accuracy of documentation received, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions.
• Document, maintain and update work processes/procedures as they relate to each customer account.
• Keep regular communication with office personnel on obstacles preventing timely processing of documentation.

Skills

Communication

Organization

Attention to detail

Leadership experience

Teamwork

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Cust Service/Data Entry Coordinator - (8687)

Job Title

Cust Service/Data Entry Coordinator

Education

High School

Location

York - York, PA US (Primary)

Entry Level

Category

Job Type

Permanent

Job Description

Job Description:

The Documentation Coordinatorwill provide general support functionsof international shipping documentation for our staff and clients. This process includes documentation retrieval, communicationstatus reporting,auditing, and filingof international trade transactions.

Responsibilities

• Ensure that allcommunications are completedneatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness.
• Ensure alldocumentation is withincompliance to customerand governmentrequirements/special instructions.
• Complete final inspection for accuracy ofdocumentationreceived, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions.
• Document, maintain and update work processes/procedures as they relate to each customer account.
• Keep regular communication with officepersonnel on obstacles preventing timelyprocessing of documentation.

Exemption Type

Non-Exempt (Hourly)

Job Requirements

• AHigh School Diploma/GED is required.
• Candidate must have at least one (1) year ofworkexperience in a customer service function.
• Previous experience working in an office environment is strongly desired.
• Must be able to work in a fast paced environment.
• Good communication and organization skills and a strong attention to detail arerequired.
• The ability to work on a team and leadership experienceis strongly desired.
• Candidate should have the ability to learn various computer programs.

Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

***Thisis a great opportunity to advance your career! Come join our growing BDP team!***

BDP International - The Employer of Choice