Cust Exper Host (Self-Check-Out) - Elmendorf AFB Main Store

Aafes; Anchorage (AK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental plan

Life insurance

401(k) plan

Job summary

Army & Air Force Exchange Service (Exchange) is hiring a Customer Experience Associate – Cashier. You will greet customers, assist at self-checkout, and drive a friendly checkout experience.

You will listen to needs, offer suitable products, and ensure an outstanding shopping experience while processing transactions accurately and efficiently. We offer flexible scheduling and comprehensive benefits, including medical, dental, life and disability insurance, vacation/sick leave, and a 401K

Qualifications

• Completion of high school or the equivalent.
• Retail experience preferred.
• Ability to learn and adapt to current technology.

Responsibilities

• Greet every customer with eye contact and a smile.
• Manage multiple self-checkout registers while delivering outstanding service.
• Listen to customer needs and ask follow-up questions to offer appropriate products.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently.

Skills

Customer service

Communication

Attention to detail

Adaptability

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise.

We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You’ll also have access to the installation and its facilities. As well as status as an employee of the DoD.

So what can you expect as a Customer Experience Associate – Cashier at the Exchange?

• Greet every customer with eye contact and smile in your authentic way.
• Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.

Additional Qualifications/Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Previous retail experience preferred

REQUIRED WORK SCHEDULE/AVAILABILITY: Candidates must be available to work between 1200 and 2015 Monday to Friday, and 0800 to 1500 on Saturday.