Senior Enablement Program Associate - Technical Solutions Enablement

Wwshemi; New York (NY); Hybrid; USD 73,000 - 97,000; Full time

Benefits offered by this job

Benefits package

RSU stock equity

Career development

Mentor program

Inclusive workplace culture

Job summary

Datadog’s Technical Solutions Enablement team empowers post-sales groups with the skills and tools to deliver great customer outcomes. As a Senior TS Enablement Program Associate, you’ll partner with a PM to track engagement, measure adoption, and communicate change across a global TS organization.

You’ll work in a hybrid environment, collaborating with Strategy Operations, Product, and TS teams. A Bachelor’s degree and 2+ years in program management or enablement are required.

Qualifications

• Bachelor’s degree and 2+ years in project/program management or enablement operations.
• Strong written and verbal communication; ability to present clearly.
• Experience with data visualization or analytics tools and collaboration apps.

Responsibilities

• Take ownership of key enablement program workstreams and measure adoption.
• Build relationships with StratOps, Product, and TS teams to coordinate deliverables.
• Use data to spot trends and inform decisions, and present updates to stakeholders.
• Maintain program plans and timelines for cross-functional priorities.
• Conduct interviews and needs assessments to understand regional needs.

Skills

Project management

Communication

Data visualization

Jira

Confluence

Slack

Tableau

Google Suite

Education

Bachelor’s degree

Tools

Tableau

MetaBase

Google Workspace

Job description

The Technical Solutions (TS) Enablement team empowers Datadog’s global post-sales organization-including Support, Customer Success, and Sales Engineering-with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Associate, you'll get hands-on with real, high-visibility enablement programs from day one-taking ownership of how we track engagement, measure adoption, and communicate change across our global TS organization. You'll work side-by-side with Program Managers on live initiatives, building the skills and judgment that set you up to own full programs of your own.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Take ownership of key workstreams inside global enablement programs-audience engagement tracking, adoption measurement, stakeholder communications-with mentorship from a Program Manager.
• Build relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and help coordinate deliverables and scope.
• Use program and performance data to spot trends, flag gaps, and help make the case for what's working and what isn't.
• Help build and deliver updates and presentations that translate program data into a clear, compelling story for stakeholders.
• Build and maintain program plans and timelines, keeping priorities and trade-offs visible to your team and cross-functional partners.
• Take part in interviews, pulse checks, and needs assessments with TS teams to build a grounded understanding of regional and functional needs.

Who You Are:

• Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills; able to craft clear, concise, and professional communications.
• Experience with data visualization or analytics tools (e.g., Tableau, MetaBase, Google Suite) for maintaining and interpreting program data.
• Familiar with collaboration and workflow tools (e.g., Jira, Confluence, Slack).
• A proactive self-starter with an owner mentality and a passion for process improvement and operational excellence.

Bonus Points:

• Experience in a high-growth or technology environment.
• Familiarity with instructional design or change management practices.
• Interest in using AI workflows to simplify reporting, content creation, and communications.
• Enthusiasm for scaling enablement programs that support global, customer-facing teams.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$73,000-$97,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram (https://www.instagram.com/datadoghq/?hl=en), LinkedIn, (https://www.linkedin.com/company/datadog) and Datadog Learning Center. (https://learn.datadoghq.com/)

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices (https://www.datadoghq.com/legal/candidate-legal-notices/) for your reference.

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Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice (https://www.datadoghq.com/legal/applicant-candidate-privacy/). For information on our AI policy, please visit Interviewing at Datadog AI Guidelines (https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/).