Curbside Pickup Specialist - Fast, Friendly Service

Meijer; Hartland Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Job summary

Meijer is hiring a Digital Clerk to fulfill online curbside orders with accuracy and speed, creating a smooth pickup experience for customers. The role emphasizes friendly service, attention to detail, and teamwork with store leadership to address questions and ensure satisfaction.

Typical responsibilities include greeting customers, assembling orders, processing payments, and maintaining curbside areas following safety guidelines.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable. Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service mindset

Communication skills

Tech aptitude

Retail experience

Cashier experience

Education

High school diploma or equivalent

Job description

Meijer is hiring a Digital Clerk to fulfill online curbside orders with accuracy and speed, creating a smooth pickup experience for customers. The role emphasizes friendly service, attention to detail, and teamwork with store leadership to address questions and ensure satisfaction.

Typical responsibilities include greeting customers, assembling orders, processing payments, and maintaining curbside areas following safety guidelines.