Curbside Pickup Specialist - Digital Clerk

Meijer, Inc.; Battle Creek (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer, Inc. is seeking a Digital Clerk to fulfill online curbside orders and provide a friendly, efficient pickup experience for customers.

This role emphasizes accurate order fulfillment, payment collection, and courteous customer interaction from arrival to pickup. You'll work to ensure quick, reliable carside service, collaborating with store teams and leadership to resolve issues and maintain smooth operations.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• Ability to perform physical tasks (lifting, bending, standing) for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet customers with a courteous attitude (in person and on the phone) and respond to questions.
• Maintain positive working relationships with customers, team members and leadership.
• Resolve customer concerns quickly by partnering with leadership.
• Receive daily workflow through a dashboard and fulfill orders during the shift.
• Select items, scan/verify products, and bag items using bagging standards.
• Store and stage orders following food safety guidelines.
• Keep the curbside area clean and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Strong communication

Customer-first mindset

Ability to learn new technologies

Retail experience

Cashier experience

Detail-oriented

Process-driven

Online ordering experience

Education

High school diploma or equivalent

Job description

Meijer, Inc. is seeking a Digital Clerk to fulfill online curbside orders and provide a friendly, efficient pickup experience for customers.

This role emphasizes accurate order fulfillment, payment collection, and courteous customer interaction from arrival to pickup. You'll work to ensure quick, reliable carside service, collaborating with store teams and leadership to resolve issues and maintain smooth operations.