Curbside Pickup Specialist

Meijer Inc.; Oakbrook (KY); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is hiring a Digital Clerk to fulfill customers' online curbside orders accurately and efficiently, creating a smooth pickup experience from start to finish. You'll greet customers, assist with questions, and work with store teams to ensure timely fulfillment.

The role emphasizes attentiveness to detail, good communication, and the ability to learn new tech quickly. Training is provided, and a friendly, active workplace is offered with opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures efficiently.
• Past online ordering experience a plus.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet customers with a courteous, friendly attitude in person and on the phone.
• Maintain positive working relationships with customers, teammates, and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items, scan/verify products, and bag items using standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service

Communication

Tech-savvy

Retail experience

Cash handling

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

POS systems

Job description

Meijer Inc. is hiring a Digital Clerk to fulfill customers' online curbside orders accurately and efficiently, creating a smooth pickup experience from start to finish. You'll greet customers, assist with questions, and work with store teams to ensure timely fulfillment.

The role emphasizes attentiveness to detail, good communication, and the ability to learn new tech quickly. Training is provided, and a friendly, active workplace is offered with opportunities for growth.