Curbside Pickup Specialist

Meijer; Mount Pleasant (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Digital Clerk to fulfill online curbside orders and provide excellent customer service at the pickup area. You’ll greet customers, ensure accurate order fulfillment, and maintain a smooth curbside experience.

Training will be provided, and a positive, service-minded attitude is essential. The role emphasizes efficiency, attentiveness to detail, and collaboration with store leadership to resolve issues and ensure on-time pickups.

Qualifications

• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly and adapt to curbside processes.
• Detail-oriented, organized, and dependable in a fast-paced environment.
• Past online ordering or cashier experience is a plus.

Responsibilities

• Fulfill online curbside orders quickly and accurately.
• Create a smooth pickup experience from start to finish.
• Provide courteous, in-person and phone assistance to customers.
• Maintain positive relationships with customers, team members, and leadership.
• Resolve customer concerns by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders during shift.
• Assist with selecting, scanning, bagging, and bagging standards.
• Store and stage orders correctly while following safety guidelines.
• Keep curbside area clean and ready for next pickup.
• Support other tasks to keep operations running smoothly.

Skills

Communication

Customer-first approach

Attention to detail

Learn new technologies quickly

Team collaboration

Education

High school diploma or equivalent

Job description

Meijer is seeking a Digital Clerk to fulfill online curbside orders and provide excellent customer service at the pickup area. You’ll greet customers, ensure accurate order fulfillment, and maintain a smooth curbside experience.

Training will be provided, and a positive, service-minded attitude is essential. The role emphasizes efficiency, attentiveness to detail, and collaboration with store leadership to resolve issues and ensure on-time pickups.