Curbside Pickup Pro - Fast, Friendly Digital Clerk

Meijer Inc.; Bay City (MI); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Digital Clerk to manage online curbside orders, ensuring fast, accurate pickup experiences for customers. You will greet customers, process orders, and collaborate with store leadership to resolve issues and maintain smooth curbside operations.

The role emphasizes strong communication, reliability, and the ability to learn new technologies quickly, with a commitment to excellent customer service and a safe, organized pickup area.

Qualifications

• High school diploma or equivalent.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• Ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable curbside service and accurate order fulfillment for Meijer Pickup.
• Greet customers with a courteous, friendly attitude in person and on the phone.
• Maintain positive working relationships with customers, team members, store leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders during shifts.
• Select items, scan/verify products, and bag items according to standards.
• Store and stage orders while following food safety guidelines.

Skills

Customer service

Attention to detail

Strong communication

Learn new technologies

Cashier experience

Teamwork

Reliability

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a Digital Clerk to manage online curbside orders, ensuring fast, accurate pickup experiences for customers. You will greet customers, process orders, and collaborate with store leadership to resolve issues and maintain smooth curbside operations.

The role emphasizes strong communication, reliability, and the ability to learn new technologies quickly, with a commitment to excellent customer service and a safe, organized pickup area.