Curbside Operations Supervisor

Stoltzfus Meats, Inc.; Delaware; On-site; USD 42,000 - 54,000; Full time

Job summary

Stoltzfus Meats, Inc. is seeking a Curbside Supervisor to oversee curbside ordering and pickup at the New Castle Farmers Market, ensuring accurate, timely service for every customer.

You will lead the curbside team, coordinate with market stands, train staff, and maintain clean, safe work areas while delivering high-quality orders on schedule. Training is provided to become proficient across all five Stoltzfus Meats market stands, with emphasis on product knowledge, communication, and customer

Qualifications

• Previous supervisory, retail, customer service, or leadership experience preferred.
• Ability to manage multiple curbside orders and priorities.
• Comfortable working in a fast-paced market environment.
• Basic computer and POS system skills are a plus.
• Willingness to learn products and operations across all market stands.

Responsibilities

• Oversee daily curbside order fulfillment and customer pickup operations.
• Coordinate order picking, staging, organization, and pickup timing.
• Ensure orders are prepared accurately, completely, and on schedule.
• Operate the POS system and process transactions accurately.
• Train, schedule, and direct curbside team members.
• Communicate with customers about order updates and substitutions.
• Collaborate with managers and market stands to ensure availability and accuracy.
• Monitor order volume and adjust workflow or staffing as needed.
• Maintain clean, safe curbside areas.
• Resolve customer questions or concerns professionally.
• Flag inventory shortages or substitutions to management.
• Follow company policies and food safety requirements.
• Assist with other market operations when needed.

Skills

Supervisory experience

Retail/customer service

Leadership

Communication skills

Multitasking

Problem solving

Team motivation

POS familiarity

Basic computer skills

Thursday-Saturday availability

Tools

POS System

Job description

Stoltzfus Meats, Inc. is seeking a Curbside Supervisor to oversee curbside ordering and pickup at the New Castle Farmers Market, ensuring accurate, timely service for every customer.

You will lead the curbside team, coordinate with market stands, train staff, and maintain clean, safe work areas while delivering high-quality orders on schedule. Training is provided to become proficient across all five Stoltzfus Meats market stands, with emphasis on product knowledge, communication, and customer