Curbside Operations Lead

Stoltzfus Meats, Inc.; Delaware; On-site; USD 21,000 - 26,000; Part time

Job summary

The Curbside Supervisor at Stoltzfus Meats, Inc. oversees curbside ordering and pickup at the New Castle Farmers Market.

You coordinate order picking, staging, and pickup timing, ensuring accuracy and timely delivery while leading and supporting the curbside team across market stands. This on-site role requires strong organizational and communication skills, prior supervisory or customer service experience, and the ability to manage multiple orders in a fast-paced environment.

Qualifications

• Supervise curbside team and oversee daily order fulfillment.
• Strong organizational and communication skills.
• Experience in retail, supervisory, or customer service roles.
• Willingness to learn products and operations across market stands.
• Ability to manage multiple orders and changing priorities.

Responsibilities

• Oversee daily curbside order fulfillment and customer pickup operations.
• Coordinate order picking, staging, organization, and pickup timing.
• Ensure customer orders are prepared accurately, completely, and on schedule.
• Operate the POS system, process transactions, and handle customer payments accurately.
• Train, schedule, and provide day-to-day direction to curbside team members.
• Communicate with customers regarding order updates, substitutions, product availability, or other questions.
• Work closely with managers and team members across all market stands to ensure product availability, quality, and order accuracy.
• Monitor order volume throughout the day and adjust workflow or staffing as needed.
• Maintain clean, organized, and safe curbside work and staging areas.
• Respond to customer questions or concerns and help resolve service issues professionally.
• Maintain awareness of inventory and communicate shortages, substitutions, or product concerns to management.
• Follow company policies, food safety requirements, and established operational procedures.
• Assist with other market operations when needed.

Skills

Supervisory experience

Customer service

Leadership

POS system

Order management

Team coordination

Tools

POS system

Order management software

Inventory software

Job description

The Curbside Supervisor at Stoltzfus Meats, Inc. oversees curbside ordering and pickup at the New Castle Farmers Market.

You coordinate order picking, staging, and pickup timing, ensuring accuracy and timely delivery while leading and supporting the curbside team across market stands. This on-site role requires strong organizational and communication skills, prior supervisory or customer service experience, and the ability to manage multiple orders in a fast-paced environment.