Curbside Experience Lead

Meijer, Inc.; Evergreen Park (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Job summary

Meijer, Inc. is seeking a full-time team member in Evergreen Park, IL to support daily store operations and deliver exceptional customer experiences. You will lead by example, train peers, and coordinate daily tasks to meet sales and service goals while ensuring product freshness and compliance with safety standards.

The role emphasizes hands-on teamwork, strong communication, and a focus on inclusion within a busy retail environment, with opportunities for career development and advancement.

Qualifications

• Passion for customer service with engagement that helps customers and peers.
• Initiates interactions with customers and peers.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence for repeat business.
• Commitment to an inclusive environment.

Responsibilities

• Engage peers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed customer service and sales goals.
• Assist in training new team members and cross-training high-potential talent.
• Assist with scheduling to focus on customer service, store sales and profitability.
• Monitor product freshness and dating policies for compliance.
• Lead ordering, receiving, stocking, pricing, and product displays where applicable.
• Operate a register and cash handling as needed.

Skills

Customer service

Verbal communication

Written communication

Creative thinking

Influencing others

Rapport building

Teamwork

Job description

Meijer, Inc. is seeking a full-time team member in Evergreen Park, IL to support daily store operations and deliver exceptional customer experiences. You will lead by example, train peers, and coordinate daily tasks to meet sales and service goals while ensuring product freshness and compliance with safety standards.

The role emphasizes hands-on teamwork, strong communication, and a focus on inclusion within a busy retail environment, with opportunities for career development and advancement.