Cumming Retail Assistant Manager

No Longer Bound; Cumming (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

No Longer Bound in Cumming, GA, seeks an Assistant Manager for its thrift store to support the Store Manager in daily retail operations, staff development and customer service. You will supervise cash handling, banking tasks, and personnel activities while maintaining engaging displays and donor relations.

Responsibilities include training new hires, overseeing volunteer programs, and ensuring a positive shopping experience aligned with the organization's mission.

Qualifications

• Must be a people person with a pleasant attitude.
• Excellent communication in English, both written and spoken.
• Ability to read, comprehend, analyze and interpret memos and correspondence.
• Excellent math and money handling skills.
• Ability to work Saturdays and evenings as required.
• Commitment to No Longer Bound Thrift Stores' Mission.

Responsibilities

• Lead and equip team in retail operations, including handling cash and card payments and refunds.
• Assist in weekly bank deposits and ensure accuracy and security of store funds.
• Maintain customer service standards and shopping experience in line with the mission.
• Communicate effectively and oversee the Volunteer program.
• Handle administrative tasks such as new hire paperwork and staff training.
• Train staff in stocking shelves and clothing racks to maximize shopping opportunities.
• Manage store displays and layout changes to create a pleasant shopping environment.
• Collaborate with Processing Manager, processing staff and donors to maintain flow of information.

Skills

Team leadership

Customer service

Cash handling

Training

Volunteer program oversight

Retail operations

Job description

Location: Cumming, GA

Job Id:627

# of Openings:1

T hrift Store Assistant Manager - Retail

Department: Operations/Retail

R eports To: T hr ift Store Manager

FLSA Status: Exempt

Pay -Sc ale: Full Ti me; H o u rly

Summa r y

Responsible for supporting Store Manager by carrying out retail operations in the store, including, but not l i m i t ed to, hiring a nd developing a qual ified team , continual training and coaching for all staff , reg i ster operations, customer service, store appearance and displays, and employee interactions, as outlined in the essential functions of the job and in compliance with company policies, procedures and mission st atement.

Essential Functions

Lead and equip team in the retail operations of the store, including the handling of cash and credit card payments and refund s, i n order to ens ur e t h e accuracy and security of all transactions.

Responsib le for assisting in making weekly bank deposits and ensuring accuracy and security of store fu nds.

M aintain custo mer service standards in order to ensure compliance with NLB T hrift Stores' Mission Statement and to provide a pleasant s hopping experience for each custome r .

Communicate effect i vely and oversee the success of the Voluntee r program.

Responsible for administrative tasks, s u ch as new hire paperwork for employee s.

Responsible for the training of new employees in order to ensure the employees have all essential training needed to be successf ul in their position.

Lead and train store staff i n stocking s t ore s h e l ves and clo t hing racks, in order t o prov id e customers with max i mum sh opp ing opportuni t ies.

Manage the contin u a l set up and change of store displays in o r der to provide a pleasant s h opping environment a nd to entice customers to shop new areas or items within the store.

Work with and effectively communicate with the Proce ssing Manager, processing employees and donors on a daily basis in order to keep a positive flo w of information and foster unity among all involved.

Knowledge, Skills and Abilities

Must be a peop l e person with a pleasant and willing attitude .

Must be able to work on Saturday s and e vening s as required.

Mu st have a com mitmen t to NLB Th ri ft Store s' Mi ssio n .

E xcel l ent communication ski ll s (both oral a nd w r itten) with an excellent command of t he Engl ish language.

Abi l ity to re ad (in Eng l ish) , c ompr e hend, analyze and interp r et cor r espondence and memos.

Abi l ity to r ead and interpret documents suc h as pol i c y/procedure manuals.

Excel l ent math an d money handling skills .

Ability to r ead and define problems , col le c t data , estab li sh facts and draw valid conclusions.