Culture and Engagement PMO Lead

ECS; Arlington (VA); Híbrido; USD 125.000 - 145.000; Jornada completa

Descripción de la vacante

Everforth ECS in Arlington, VA is seeking a Culture and Engagement Lead to guide the program's people strategy in a hybrid role. You will design and drive engagement programs, translate culture goals into actionable plans, and collaborate with leadership, Delivery Leads, and HR to strengthen the portfolio's culture and retention.

You will gather employee feedback, monitor metrics, develop recognition initiatives, and lead training and events to foster an energized, high-performing team for the

Formación

• Bachelor's degree in business, HR, PM, organizational development or related field.
• 5+ years in program/project management, HR, organizational development, or related field.
• Proven track record managing multiple cross-functional initiatives.
• Strong understanding of engagement principles, culture-building, or change management.
• Excellent communication and stakeholder management, with executive-facing experience.
• Data-driven mindset with experience using surveys, dashboards, or analytics tools.
• Experience supporting a large federal government program, portfolio, or professional services.
• Demonstrated experience managing staffing across multiple projects or workstreams.
• Strong understanding of engagement and retention strategies.
• Experience with program managers, recruiting, and HR organizations.
• Strong analytical and organizational skills; able to manage large workforce data.
• Experience developing or maintaining workforce dashboards.
• Strong written and verbal communication skills.
• Ability to operate effectively in a fast-moving environment with shifting priorities.

Responsabilidades

• Lead employee engagement strategy and associated action planning.
• Translate culture strategy into actionable plans with owners and milestones.
• Build and sustain a productive culture to support the team and portfolio.
• Draft, coordinate and share leadership communications and updates.
• Facilitate change management efforts to adopt culture initiatives.
• Create resources and toolkits to scale initiatives across the portfolio.
• Gather and analyze employee feedback to refine programs with real-time data.
• Monitor retention metrics and inform retention strategies.
• Create and manage recognition programs to support retention.
• Coordinate experiences for an engaged workforce: events, team building, offsites, celebrations.
• Lead learning and development activities on engagement, coaching, and feedback tools.
• Track progress using KPIs and present insights to leadership.

Conocimientos

Engagement strategy

Change management

Stakeholder mgmt

Data analytics

Workforce dashboards

Cross-functional

Communication

Staffing management

Govt program exp

Engagement analytics

Educación

Bachelor’s degree

Herramientas

Power BI

Excel

Smartsheet

ServiceNow

Descripción del empleo

Job Description

Everforth ECS is seeking a Culture and Engagement Lead to work in our Arlington, VA (Hybrid) office.

Everforth ECS is seeking a Culture and Engagement Lead for our growing team supporting the Cybersecurity and Infrastructure Security Agency's (CISA) Technical Engineering and Support Services (TESS) program management office. TESS is CISA's integrated, capability-driven mission ecosystem designed to scale across mission and delivery spaces within the DHS/CISA/Cybersecurity Division. This is a hybrid role. The Culture and Engagement PMO Lead will design, coordinate, and drive forward programs that strategically strengthen our organizational culture and employee engagement. They will work closely with program leadership, Delivery Leads, Capability Leads and corporate operations to ensure the portfolio has the right culture and engagement to meet evolving customer requirements.

Responsibilities

• Lead employee engagement strategy and associated action planning.
• Translate culture strategy into actionable plans with clear owners and milestones.
• Build and sustain and a productive culture to support the team and its portfolio.
• Draft, coordinate and share leadership/program communications/updates.
• Facilitate change management efforts, helping teams adopt new culture initiatives.
• Build resources and toolkits to scale initiatives throughout the program portfolio.
• Gather and analyze employee feedback (e.g., surveys) to continuously monitor engagement quality and refine programs based on real-time sentiment and data.
• Monitor retention metrics and inform retention strategies.
• Create and manage recognition programs to support retention efforts.
• Coordinate and facilitate experiences to support an engaged workforce including but not limited to employee events, team building, offsites, and celebrations.
• Identify, source and/or lead learning and development activities including but not limited to engagement topics, manager enablement, coaching and feedback tools.
• Track and report progress using KPIs and engagement metrics, presenting insights and recommendations to leadership.

Salary Range: $125,000 - $145,000

General Description Of Benefits

Required Skills

• Bachelor’s degree in Business Administration, Human Resources, Program Management, Organizational Development, or related field.
• 5+ years of experience in program/project management, HR, organizational development, or a related field.
• Proven track record managing multiple cross-functional initiatives at once.
• Strong understanding of employee engagement principles, culture-building strategies, or organizational change management.
• Excellent communication and stakeholder management skills — comfortable presenting to executives and collaborating with frontline teams alike.
• Data-driven mindset with experience using engagement surveys, dashboards, or analytics tools.
• Experience supporting a large federal government program, portfolio, or professional-services organization.
• Demonstrated experience managing staffing across multiple projects or workstreams simultaneously.
• Strong understanding of engagement and retention strategies.
• Experience working with program managers, project leaders, recruiting, and HR organizations.
• Strong analytical and organizational skills with the ability to manage large volumes of workforce information.
• Experience developing or maintaining workforce dashboards.
• Strong written and verbal communication skills.
• Ability to operate effectively in a fast-moving environment where customer requirements and staffing priorities frequently change.

Desired Skills

• Experience supporting DHS, CISA, or another federal civilian agency.
• Experience supporting portfolios of 100+ employees.
• Experience with federal contracting environments including task orders, recompetes, transitions, and surge staffing.
• Experience with Power BI, Excel, Smartsheet, ServiceNow, or similar workforce-management tools.
• PMP, SHRM, PHR, or workforce-planning certification.