Culinary Supervisor | Burdick's

Radisson Plaza Hotel; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Robust Employee Assistance Program

Health and Wellness reimbursement

Discounted hotel rates at Choice Hotels worldwide

401K with 100% match up to 3%

Medical/Dental/Vision Insurance

Job summary

Radisson Plaza Hotel is seeking a dedicated team leader at Burdick's who will ensure compliance with Greenleaf Hospitality Group procedures. This role involves overseeing restaurant operations, handling staff schedules, and ensuring guests receive exceptional service.

The ideal candidate should possess strong communication skills and a keen attention to detail while maintaining a clean and organized environment. Benefits include health reimbursements, employee assistance, and discounted hotel rates.

Qualifications

• Able to stand for long periods of time, up to 8 hours or more.
• Able to stoop, bend, and lift up to 40 pounds.
• Able to safely work with potentially dangerous chemicals and equipment.

Responsibilities

• Follow all Greenleaf Hospitality Group policies and procedures.
• Maintain cleanliness of food service area and equipment.
• Ensure recipe integrity, meal quality, and customer satisfaction.

Skills

Ability to lead a team

Strong attention to detail

Effective communication skills

Confidence in decision making

Ability to resolve guest issues

Job description

At Burdick's, we pride ourselves on our commitment to quality, whether it's in the ingredients we use, the dishes we prepare, or the service we deliver. As a member of our staff, you'll have the opportunity to work alongside talented chefs and experienced hospitality professionals who are dedicated to upholding our high standards.

Responsibilities

• Follow all Greenleaf Hospitality Group policies and procedures
• Be able to work closely with staff through strong communication and verbal skills
• Confidence and willingness to take charge of any situation, including opening and closing, scheduling, and answering questions
• Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group
• Hold an effective team huddle, go over any special instructions and/or changes needed for the shift
• Maintain a strong visual presence
• Resolve any guest issues that may occur, leaving the guest with a positive experience
• Be available to all associates to answer questions, guide, and support them
• Communicate effectively and in a timely manner
• Ensure that all associates are being productive and providing personalized guest experiences
• Take full responsibility for the smooth, positive flow of the business with regards to both internal and external guests, including being responsible for the daily success of the shift
• Maintain a clean restaurant
• Motivate assigned staff and maintain a cohesive team
• Prioritize and organize work assignments and delegate
• Be able to phase out the staff in a timely manner, ensuring that we do not have too many or not enough people at a particular time
• Communicate any special menu alterations, food issues, etc.
• Connect with teammates personally to build positive and trusting relationships
• Build an engaged culture through recognition of individual talents and contributions
• Responsible for onboarding, training, and coaching associates
• Hold associates accountable to Greenleaf Hospitality Group standards and participate in counseling if required
• Staff schedule and labor expense control
• Financial and inventory trend analysis and actions that improve unit performance
• Be able to cover stations as needed
• Ensure recipe integrity, meal quality, and customer satisfaction
• Design and refine menu
• Work closely on menu cost
• Relies on extensive experience and judgment to plan and accomplish goals
• Conduct weekly safety inspections of the entire main kitchen area to ensure safety and security of employees
• A wide degree of creativity is expected
• Maintains cleanliness of food service area and equipment
• Be able to work with vendors and local growers to maintain stock levels and ensure standards of quality are met
• If necessary, oversee offsite catering which would include offsite packaging and portioning procedures
• Specifications and recipes for all off sites and corresponding numbers

Qualifications

• Ability to lead a team
• Strong attention to detail
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend occasionally
• Able to lift up to 40 pounds
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

Benefits

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes, etc.
• 10% discount on GHG outlets
• Shift meal provided per day
• Discounted hotel rates at Choice Hotels worldwide
• Parental Leave Program
• 401K with 100% match up to 3%
• Medical/Dental/Vision/Disability/Life Insurance