Culinary Instructor & Customer Experience Lead

H-E-B; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Sales Specialist to apply basic and advanced skills in store procedures and product knowledge. You will order assigned products, merchandize, front, and sell items under supervision, following company guidelines.

Requires handling equipment certification and experience in retail or food service. Responsibilities include maintaining a clean back area, stocking shelves, and ensuring regulatory compliance on safety and sanitation.

Qualifications

• 2–5 years experience in retail or food service.
• Knowledge of department products and food preparation.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Identify high priority activities and address them first.
• Provide excellent customer service.
• Maintain back area and prepare for deliveries.
• Keep sales floor clean and safe; prevent spills and accidents.
• Stock, rotate, and manage inventory; ensure shelf conditions and signage are accurate.
• Ensure product freshness, safety, and sanitation compliance.
• Assist merchandising to maximize sales.
• Use suggestive selling techniques to boost sales.

Skills

Customer service

Interpersonal skills

Communication skills

Food knowledge

Suggestive selling

Education

Materials Handling Equipment certification

Tools

POS systems

Job description

H-E-B is seeking a Sales Specialist to apply basic and advanced skills in store procedures and product knowledge. You will order assigned products, merchandize, front, and sell items under supervision, following company guidelines.

Requires handling equipment certification and experience in retail or food service. Responsibilities include maintaining a clean back area, stocking shelves, and ensuring regulatory compliance on safety and sanitation.