Culinary Banquet Supervisor

Thompson Hotels; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

Paid time off & perks

Job summary

Thompson Austin is seeking a Culinary Banquet Supervisor to partner with the Banquet Manager and Executive Chef to lead the banquets team and oversee functions, including hourly kitchen staff. This role focuses on delivering a consistent, high-quality product that meets guests' needs in a timely manner.

The supervisor will oversee setup, service, and breakdown, maintain sanitation standards, and monitor costs and payroll while ensuring exceptional guest experiences and employee satisfaction.

Qualifications

• Banquet experience is preferred.
• Strong leadership and communication skills required.
• Ability to manage multiple functions and teams.
• Must be able to stand for long periods and lift moderate weight.

Responsibilities

• Lead and coach the team toward exceptional guest service and employee satisfaction.
• Inspect banquet setup against the Banquet Event Order.
• Supervise setup and ensure standards and advance prep for service.
• Assist in service of banquet functions as required.
• Assist in banquet setup as needed.
• Supervise breakdown and proper storage of equipment after functions.
• Inspect sanitation of function spaces to maintain cleanliness.
• Produce a consistent, high-quality product meeting guest needs.
• Monitor daily food production, cost, and quality; track payroll overtime.

Skills

Banquet experience

Leadership

Communication

Teamwork

Job description

Organization- Thompson Austin - 5th and Brazos

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Role

The Culinary Banquet Supervisor will work with the Banquet Manager and Executive chef to manage the banquets team, functions, and the hourly kitchen employees. This position is also responsible for producing a consistent, quality product that meets and exceeds the guests’ needs in a timely manner and supervising the set-up service and clean-up of all assigned banquet functions. The Culinary Banquet Supervisor will have basic skills in department training and is capable of assuming department responsibilities in the absence of the Banquet Manager and/or Executive Chef.

Responsibilities include but are not limited to the following:

• Leading and coaching the team towards achieving exceptional guest service and employee satisfaction results
• Inspect the set-up of meeting and banquet functions checking them against the Banquet Event Order.
• Supervise and assist with the set-up of assigned banquet functions ensuring that the hotel's standards are met and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Assist in service of banquet functions as required.
• Assist in banquet set-up as required.
• Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
• Inspect the sanitation of all function space and storage areas to maintain the highest standards of cleanliness and organization throughout the department.
• Producing a consistent, quality product that meets and exceeds the guests' needs in a timely manner.
• Monitoring food production, ordering, cost, and quality and consistency on a daily basis
• Assisting with monitoring payroll costs and overtime

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room. a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

The Benefits & Perks

• Health and welfare plans? We have a range of choices for you and your eligible dependents.
• Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan.
• Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• Requires refined communication skills, strong leadership and relationship skills.
• 3+ years of previous banquet experience preferred.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.
• Must have an open and flexible schedule including weekends and holidays
• Must exhibit a positive attitude and have a passion for teamwork.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.