Housekeeper/Room Attendant | Full Time

Thompson Hotels; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (vacation/holidays)

Paid Family Bonding Time

Adoption assistance

Room discounts at Hyatt Thompson sites

Free colleague meals

Well-being & education assistance

Job summary

Thompson Austin is seeking a Room Attendant to maintain the cleanliness of guest rooms and assist during busy periods. Prior cleaning experience is preferred, with strong communication skills for guest interactions.

The role supports a premium guest experience within Thompson Austin's luxury setting. Responsibilities include cleaning assigned rooms, replenishing supplies, and collaborating with team members to ensure operational standards are met.

Qualifications

• Customer service mindset essential in guest interactions.
• Strong verbal and written communication skills required.
• Previous housekeeping or cleaning experience preferred.
• Able to lift, pull, and push moderate weights.
• Able to stand for long periods and work flexible shifts.

Responsibilities

• Maintain cleanliness of guest rooms and assigned areas.
• Ensure supplies and amenities are replenished.
• Report maintenance needs and safety concerns.
• Provide courteous interactions with guests and team members.

Skills

Customer service mindset

Verbal and written communication

Attention to detail

Team player

Job description

Organization- Thompson Austin - 5th and Brazos

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Prior cleaning experience is preferred, along with strong communication skills for guest interactions.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

The Benefits & Perks

We have you covered with an awesome rewards package!

• Health and welfare plans? We have a range of choices for you and your eligible dependents.
• Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan.
• Paid time off including vacation, holidays, and sick leave.
• Paid Family Bonding Time.
• Adoption Assistance.
• Discounted and complimentary rooms at Hyatt locations across the globe.
• Free colleague meals during shifts.
• Well-being & educational assistance.
• Many more!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Previous housekeeping experience preferred
• Ability to lift, pull, and push a moderate weight
• Ability to stand for long periods of time.
• Flexible schedule - willing and able to work day shifts, evening shifts, weekends and holidays.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity.This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.