CTS AV Specialist – Conference Center Tech

Request Technology, LLC; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Request Technology, LLC is seeking a Conference Center Technology Specialist with AVIXA CTS certification to serve as the front line of conference technology support for critical meetings and large-scale events. The role requires leading by example, anticipating needs, and translating complex AV technology into seamless, user-friendly experiences.

Work is on-site, Monday through Friday, 10am to 6pm, with occasional weekends and no remote work.

Qualifications

• Advanced AV training or equivalent hands-on experience at high-level events.
• 5–7 years of AV experience in a conference center or similar setting.
• AVIXA CTS certification.
• Commitment to delivering anticipatory service.
• Clear verbal and written communication with quick troubleshooting.
• Knowledge of Cisco codecs, Crestron, Q-SYS, reading AV drawings; MS Outlook/Office.
• Working with PowerPoint and Adobe Premiere for presentations.
• Willingness to stay current with evolving AV tech; ability to lift 30 lbs; occasional weekends.

Responsibilities

• Deliver white glove support to technical requests in high-pressure environments.
• Set up, operate, and monitor conference room technology for meetings and events.
• Troubleshoot live event AV productions to ensure uninterrupted experiences.
• Collaborate with hosts to align tech solutions and explain systems to non-technical users.
• Configure and support Unified Communications (Webex, GoToMeeting, Zoom, Teams).
• Perform testing and maintenance to keep conference tech functional.
• Maintain equipment inventories and update documentation.
• Collaborate with firm-wide Conference Technology teams to resolve issues via Service Desk.

Skills

AV systems knowledge

Customer service

Communication

Event support

PowerPoint

Education

Advanced AV training

Job description

Request Technology, LLC is seeking a Conference Center Technology Specialist with AVIXA CTS certification to serve as the front line of conference technology support for critical meetings and large-scale events. The role requires leading by example, anticipating needs, and translating complex AV technology into seamless, user-friendly experiences.

Work is on-site, Monday through Friday, 10am to 6pm, with occasional weekends and no remote work.